Latest [Mar 09, 2024] Realistic Verified Salesforce-Certified-Administrator Dumps
Pass Salesforce Salesforce-Certified-Administrator Exam Updated 248 Questions
NEW QUESTION # 28
Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs.
What are two considerations when installing a managed package in a sandbox?
Choose 2 answers.
- A. The installation link has to be modified to test.saiesiorcc.com.
- B. Install for Admins Only will be the only Install option available.
- C. The package will be removed any time the sandbox is refreshed.
- D. Any metadata changes to the package have to be recreated in production.
Answer: A,C
Explanation:
Explanation
Two considerations when installing a managed package in a sandbox are:
The installation link has to be modified to test.salesforce.com, because the default installation link points to login.salesforce.com which is for production orgs. To install a package in a sandbox org, the administrator has to replace login with test in the installation URL before clicking it.
The package will be removed any time the sandbox is refreshed, because refreshing a sandbox replaces its current data and metadata with those from its source org. If the source org does not have the package installed, then the sandbox will lose it after refresh. Any metadata changes to the package do not have to be recreated in production, because they are preserved during upgrades unless overwritten by the package developer. Install for Admins Only is not the only install option available; there are also Install for All Users and Install for Specific Profiles options. References:
https://help.salesforce.com/s/articleView?id=sf.distribution_installing_packages.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_implementation_tips.htm&type=5
NEW QUESTION # 29
An administrator at Universal Container needs an automated way to delete records based on field values.
What automated solution should the administrator use?
- A. Process Builder
- B. Automation Studio
- C. Workflow
- D. Flow Builder
Answer: D
Explanation:
Explanation
Flow Builder is a tool that can be used to create an automated way to delete records based on field values.
Flow Builder can create flows that define the logic and actions for deleting records, such as finding records that match certain criteria and deleting them in bulk. Flows can be scheduled to run at regular intervals or triggered by other events or processes. References:
https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_delete.htm&type=5
NEW QUESTION # 30
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custompicklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers
- A. Marketing user feature license
- B. Edit permission for campaigns
- C. Create and Edit for Campaign Member
- D. Customize Application permission
Answer: A,B
Explanation:
Explanation
To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5https://help.salesforce.com/s/artic
NEW QUESTION # 31
Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.
How should an administrator configure this requirement?
- A. Check the required checkbox on the Loss Reason field in Object Manger.
- B. Configure a workflow rule to display an error if Loss Reason is blank
- C. Select the requirement checkbox next to the loss reason field on the page layout.
- D. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.
Answer: D
NEW QUESTION # 32
An administrator at Northern Trail Outfitters is unable to add a new user in salesforce.
What could cause this issue?
- A. The Username is a fake email address.
- B. The Username is not a corporate email address
- C. The Username is already in use.
- D. The username is less than 80 characters.
Answer: C
Explanation:
Explanation
One of the possible reasons why an administrator is unable to add a new user in Salesforce is that the username is already in use by another user in any Salesforce org. Usernames must be globally unique across all Salesforce orgs, so the administrator needs to choose a different username for the new user.
References:https://help.salesforce.com/s/articleView?id=sf.users_add.htm&type=5
NEW QUESTION # 33
An administrator supporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options
- A. Currency Locale
- B. Password Policy
- C. Login Hours
- D. Default Language
Answer: A,D
Explanation:
Explanation
Currency locale and default language are two of the company settings that an administrator can configure in Salesforce. Currency locale determines howcurrency amounts are formatted and displayed in reports and other places. Default language determines the language used for labels, buttons, tabs, and other elements in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.admin_supported_currencies.htm&type=5https://help.salesforce.
NEW QUESTION # 34
Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?
- A. Use a custom email services to set the owner of the case upon creation.
- B. Configure Email-to-Case so emails are delivered to the correct queue
- C. Create an Escalation Rules to send cases to the correct queue.
- D. Utilize a flow to identify the correct queue and assign the case.
Answer: B
NEW QUESTION # 35
Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What Should the administrator Configure to meet this requirement?
- A. Create a new Opportunity product.
- B. Create a new sales process.
- C. Create a new approval process.
- D. Create a quick action.
Answer: B
Explanation:
Explanation
A sales process is a set of stages that an opportunity goes through as it moves from creation to close. It can be customized by administrators to match different business models or product lines within an org. Creating a new sales process can help Dreamhouse Realty define a different set of stages for its new home concierge offering that is unlike anything the company has offered in the past and follows a different business model.
Creating a quick action, a new approval process, or a new opportunity product are not solutions for creating a customized sales process; they are used for different purposes such as creating records, approving records, or adding products to opportunities. References:
https://help.salesforce.com/s/articleView?id=sf.customize_salesprocess.htm&type=5
NEW QUESTION # 36
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
- A. Outbound Message
- B. Approval Process
- C. Process Builder
- D. Validation Rule
Answer: C
NEW QUESTION # 37
Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which Feature Should an administrator use to fulfill this request?
- A. Dependent Picklists.
- B. Validation rules.
- C. Global Value Picklists
- D. Predefined field Values.
Answer: B
Explanation:
Explanation
Validation rules are a way to enforce data quality and business logic by preventing users from saving records that do not meet certain criteria. They can be used to require users to follow the status values as they are on the path and prevent them from reverting the case back to a previous status by using formulas that compare the old and new values of the status field. Global value picklists are a way to create and maintain picklist values that can be shared across multiple fields, but they do not enforce any logic or order on the values. Predefined field values are a way to set default values for fields on path settings, but they do not prevent users from changing them later. Dependent picklists are a way to filter the values of one picklist based on the value of another picklist, but they do not prevent users from going back to a previous value. References:
https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
NEW QUESTION # 38
Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.
How should the administrator deliver this requirement?
- A. An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.
- B. A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders
- C. An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.
- D. A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders
Answer: B
Explanation:
Explanation
To update the shipping address on selected orders associated with an account when the shipping address is changed on the account, the administrator should create a screen flow on the account page that lets the reps choose which orders they want to update with the new address. This will give them more control and flexibility over which orders are affected by the change. An autolaunched flow on either object will not allow reps to select specific orders, and may cause unwanted updates or errors. A screen flow on the order page will not be able toupdate multiple orders at once.
References:https://help.salesforce.com/s/articleView?id=sf.flow_build_screen.htm&type=5
NEW QUESTION # 39
The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
- A. Table
- B. Stacked Bar
- C. Donut
- D. Gauge
Answer: D
Explanation:
Explanation
A gauge component shows a single value along with its percentage of a total value within predefined ranges using colors (red-yellow-green). It is useful for showing key performance indicators (KPIs) such as total sales amount and progress towards sales goal. References:
https://help.salesforce.com/s/articleView?id=sf.dashboards_gauge_component_type.htm&type=5
NEW QUESTION # 40
The administrator has been asked to automate a simple field update on the account. When a support agentchanges the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.
Which tool should the administrator use to complete this automation?
- A. Flow Builder
- B. FormulaField
- C. Validation Rule
- D. Approval process
Answer: B
Explanation:
Explanation
A formula field is a type of field that calculates a value based on an expression or formula that references other fields or constants. For example, a formula field can display today's date by using the TODAY() function. In this case, the administrator can create a formula field on the account object that updates the audited date field with today's date when the status of the account is changed to 'Audited'.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5
NEW QUESTION # 41
An administrator is building a Lightning app and sees a message that a My Domain must be set up first.
What should the administrator take into consideration when enabling My Domain?
- A. The login for all internal and external users changes to the My Domain login
- B. A deployed My Domain is irreversible and renaming is unavailable.
- C. Single sign-on must be disabled prior to implementing My Domain.
- D. The URL instance for aMy Domain stays the same for every release
Answer: A
Explanation:
Explanation
My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits suchas improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (suchas login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app.
References:https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm&type=5
NEW QUESTION # 42
Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.
How Should the Administrator Address this requirement?
- A. Set the Fiscal Year to Standard and the starting month as February.
- B. Set the Fiscal Year to Standard and the duration to 12 months.
- C. Set the Fiscal Year to Custom and the starting month as February.
- D. Set the Fiscal Year to Custom and the duration to 4 quarters.
Answer: C
Explanation:
Explanation
A standard fiscal year starts on January 1 and ends on December 31. A custom fiscal year can be set to start on any month and end on any month. In this case, Cloud Kicks wants its fiscal year to start on February 1 and end on January 31. This can be achieved by setting the fiscal year to Custom and the starting month to February.
Setting the fiscal year to Standard and the starting month to February will not work, as the standard fiscal year starts on January 1. Setting the fiscal year to Custom and the duration to 4 quarters will not work, as the duration of a fiscal year is 12 months. Setting the fiscal year to Standard and the duration to 12 months will not work, as the standard fiscal year starts on January 1.
Custom fiscal years are fiscal years that follow a custom-defined structure that differs from the Gregorian calendar. They can be used by organizations that have fiscal years that start on a different month than January or have fiscal years that are divided into custom periods such as quarters or weeks. To set up a custom fiscal year that starts on February 1 and has 12 months, an administrator needs to set the fiscal year to custom and the starting month as February in the fiscal year settings. Setting the fiscal year to standard or the duration to 4 quarters does not meet the requirement of having a custom fiscal year that starts on February 1. References:
https://help.salesforce.com/s/articleView?id=sf.admin_fiscal_year.htm&type=5
NEW QUESTION # 43
Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use to implement this request?
- A. Outbound Message
- B. Quick Action
- C. Flow Builder
- D. Workflow Rule
Answer: C
NEW QUESTION # 44
Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.
How should an administrator deliver this information?
- A. Create a roll-up summary field on Opportunity to Campaign.
- B. Perform periodic data job to update campaign records.
- C. Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.
- D. Design a standard Campaign report and add the value Won Opportunities in Campaign field.
Answer: D
NEW QUESTION # 45
DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error.
What should an administrator review to troubleshoot this request?
- A. Add a delegated approver for the next approver in the process.
- B. Update the field level security to view on fields that are updated in the process.
- C. Check if the user in the next approver is inactive or missing
- D. Review the page layout to ensure, the fields updated in the process are visible
Answer: C
NEW QUESTION # 46
An administration needs to store the ID of record type of later use in a flow.
Which kind of variable should the administrator use?
- A. Text variable
- B. Record variable
- C. ID variable
- D. Boolean variable
Answer: C
Explanation:
Explanation
An ID variable is a type of variable that can store an ID value of a record or a record type in a flow. It can be used to store the ID of a record type for later use in a flow, such as assigning it to a record or using it in a condition. A boolean variable is a type of variable that can store a true or false value in a flow. A text variable is a type of variable that can store a text value in a flow. A record variable is a type of variable that can store one or more field values of a record in a flow. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_variables.htm&type=5
NEW QUESTION # 47
The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.
What couldcause this issue?
- A. The flow is an inactive version
- B. The available for output checkbox was unchecked.
- C. The available for input checkbox was unchecked.
- D. The field type is unsupported by debugging.
Answer: C
Explanation:
Explanation
To debug a screen flow that createscontacts, one of the possible causes for a variable missing on the debug screen is that the available for input checkbox was unchecked for that variable. This means that variable cannot be set by external sources such as debug inputs or URL parameters. Tofix this issue, check this checkbox for any variable that needs to be set externally. The flow version or field type does not affect variable availability for input. The available for output checkbox only affects whether variables can be passed out of flows or subflows. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_variables.htm&type=5https://help.salesforce.com/s/arti
NEW QUESTION # 48
The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record.
What should the administrator do to pull contact fields into the Custom report?
- A. Create a new report type with event as the primary object and Contact as a related object.
- B. Edit the custom Event report type and add fields related via lookup.
- C. Configure formula fields on event to populate contact information
- D. Use a dashboard with filters to show Event and Contact data as requested.
Answer: B
Explanation:
Explanation
Report type is a tool that can be used to pull contact fields into the custom report for Event. Report type defines the set of records and fields available to a report based on the relationships between a primary object and its related objects. To edit the custom Event report type and add fields related via lookup, go to Setup > Report Types and select the Event report type. Then click Edit Layout and drag the fields from the Contact object to the layout. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
NEW QUESTION # 49
Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?
- A. Set up Web-to-Lead for the interns' use.
- B. Define a record type and assign it to the interns.
- C. Create a separate Lead Lightning App.
- D. Update the active Lead Assignment Rules.
Answer: B
NEW QUESTION # 50
The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?
- A. Define a criteria-based sharing rules.
- B. Set the default external access to private.
- C. Configure an owner-based sharing rules.
- D. Uncheck grant access using Hierarchies.
Answer: D
Explanation:
Explanation
Grant access using Hierarchies is a setting that can be used to configure the custom object to meet this requirement. Grant access using Hierarchies determines whether access to records of the custom object is granted through the role hierarchy. If this setting is unchecked, managers are unable to see the feedback records from their staff, unless they are given access by other means, such as sharing rules or manual sharing.
References:
https://help.salesforce.com/s/articleView?id=sf.security_sharing_owd_custom_objects.htm&type=5
NEW QUESTION # 51
The administrator at Ursa Major Solar imported records into an object by mistake.
Which two tools should be used to undo this import?
Choose 2 answers
- A. Weekly Data Export
- B. Mass Delete Records
- C. Data Loader
- D. Data Import Wizard
Answer: B,C
NEW QUESTION # 52
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