[Apr 22, 2024] New Salesforce-Certified-Administrator Exam Dumps with High Passing Rate [Q34-Q53]

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[Apr 22, 2024] New Salesforce-Certified-Administrator Exam Dumps with High Passing Rate

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Salesforce is a popular Customer Relationship Management (CRM) platform that is used by organizations across the globe to streamline their sales, marketing, and customer service processes. The Salesforce Certified Administrator (Salesforce-Certified-Administrator) exam is a certification program designed for individuals who want to demonstrate their expertise in administering and managing Salesforce. Salesforce-Certified-Administrator exam is ideal for professionals who are responsible for setting up, configuring, and maintaining Salesforce in their organizations.

 

NEW QUESTION # 34
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers

  • A. Approval Process
  • B. Quick Action
  • C. Email Alert Action
  • D. Outbound Message

Answer: A,B

Explanation:
Explanation
Quick actions allow you to initiate expense reports from Salesforce to an external HR system. Approval processes allow you to review the expense reports by managers and directors.
References: https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.quick_actions_overview.htm&type=5


NEW QUESTION # 35
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.
How should the administrator configure Salesforce to capture the expiration date of the warranty?

  • A. Create a formula field to display l year from the warranty purchased.
  • B. Use a formula as the default value of the warranty Expiration Date field.
  • C. Add a validation rule to ensure the Expiration Date field is populated.
  • D. Include the warranty Expiration Date field on the mobile page layout.

Answer: A


NEW QUESTION # 36
When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity.
Which two automation tools should an administrator use to accomplish this request?
Choose 2 answers

  • A. Process Builder
  • B. WorkFlow Rule
  • C. Approval Process
  • D. Flow Builder

Answer: D


NEW QUESTION # 37
The administrator at Ursa Major Solar has Created anew record type for customer warranty cases which two assignments should the administrator use to display the new record type to users?
Choose 2 answers

  • A. Profile Assignment
  • B. App Manager Assignment.
  • C. Page layout Assignment.
  • D. Role Assignment

Answer: A,C

Explanation:
Explanation
Profile assignment and page layout assignment are two assignments that should be used to display a new record type to users. Profile assignment determines which profiles can access a record type and which record type is the default for each profile. Page layout assignment determines which page layout is assigned to each record type and profile combination. References:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype_assign.htm&type=5https://help.salesforce


NEW QUESTION # 38
Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.
What feature should an administrator use to meet this request?

  • A. Bucket Column
  • B. Detail Column
  • C. Group Rows
  • D. Filter Logic

Answer: A

Explanation:
Explanation
Bucket column allows you to categorize report data into groups without creating a formula or custom field.
You can create buckets for different ranges of values and assign labels to them.
References: https://help.salesforce.com/s/articleView?id=sf.reports_bucketing_overview.htm&type=5


NEW QUESTION # 39
Which tool should an administrator use to review recent configuration changes made in their org?

  • A. Critical Updates
  • B. Debug logs
  • C. Field History Tracking
  • D. Setup Audit Trail

Answer: D


NEW QUESTION # 40
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?

  • A. Assignment Rule
  • B. Auto - Response Rules
  • C. Escalation Rule
  • D. Validation Rule

Answer: C

Explanation:
Explanation
An escalation rule is a tool that allows administrators to automatically escalate cases based on certain criteria and time triggers. For example, an escalation rule can change the owner of a case, send an email notification, or update a field value when a case has been open for more than 7 days. An escalation rule consists of multiple rule entries that define the criteria and actions for each escalation scenario. References:
https://help.salesforce.com/s/articleView?id=sf.case_escalation.htm&type=5


NEW QUESTION # 41
Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.
What should the administrator and close more deals.

  • A. Einstein Search Personalization
  • B. Einstein Opportunity Scoring
  • C. Einstein Lead Scoring
  • D. Einstein Activity Capture

Answer: B


NEW QUESTION # 42
Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs forone product across various stages.
Which two steps should the administrator configure to meet this requirement?
Choose 2 answers

  • A. Add a custom master-detail field for shoe designs on the Product object,
  • B. Usethe standard object for designs.
  • C. Configure a custom lookup field for shoe designs on the Product object.
  • D. Create a custom object for shoe designs.

Answer: C,D

Explanation:
Explanation
To track shoe designs by products, prevent them from being deleted, and allow multiple designs for one product across various stages, the administrator should create a custom object for shoe designs and configure a custom lookup field for shoe designs on the Product object. This will create a one-to-many relationship between products and shoe designs, and allow users to link multiple shoedesigns to one product record. To prevent shoe designs from being deleted, the administrator can use validation rules or permissions. Adding a custom master-detail field for shoe designs on the Product object will create a many-to-one relationship, whichis not desired. Using the standard object for designs or configuring a validation rule will not meet the requirement.
References:https://help.salesforce.com/s/articleView?id=sf.customize_object_relationships_overview.htm&type=


NEW QUESTION # 43
Which three aspects of standard fields should an administrator customize?
Choose 3 answers

  • A. Field history tracking
  • B. Help Text
  • C. Picklist Values
  • D. Decimal Places
  • E. Field name

Answer: B,C,D

Explanation:
Explanation
Picklist values, help text, and decimal places are three aspects of standard fields that an administrator can customize to suit their business needs. Picklist values are the options that users can choose from a picklist field; they can be added, edited, or deleted by administrators. Help text is the text that appears when users hover over a field; it can be customized by administrators to provide additional information or guidance for users. Decimal places are the number of digits that appear after the decimal point in a number or currency field; they can be changed by administrators to adjust the precision of the field values. Field history tracking and field name are not aspects of standard fields that can be customized; they are only available for custom fields. References: https://help.salesforce.com/s/articleView?id=sf.customize_picklists.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields_edit.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields_number.htm&type=5


NEW QUESTION # 44
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?

  • A. Dependent Picklists
  • B. Validation Rules
  • C. Global Value Picklists
  • D. Predefined Field Values

Answer: B

Explanation:
Explanation
To require users to follow the status values as they are on the path and prevent them from reverting back toprevious status values, the administrator should use validation rules that check if the status field value is changed from one value to another value that is not allowed by business logic. For example, if status values are New > In Progress > Closed, thena validation rule can check if status is changed from Closed to In Progress or New, and show an error message if true. Predefined Field Values, Global Value Picklists, and Dependent Picklists are not able to enforce status progression or prevent status reversion.
References:https://help.salesforce.com/s/articleView?id=sf.validation_rules_overview.htm&type=5


NEW QUESTION # 45
A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?

  • A. Dataloader.io
  • B. Mass Transfer Tool
  • C. Data Import Wizard
  • D. Data Loader

Answer: B

Explanation:
Explanation
The mass transfer tool allows you to transfer up to 250 records at a time from one user to another user while keeping the existing team members intact. You can access this tool from Setup by entering Mass Transfer Records in the Quick Find box. References:
https://help.salesforce.com/s/articleView?id=sf.mass_transfer_overview.htm&type=5


NEW QUESTION # 46
An administrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?

  • A. Assign Task
  • B. Custom Notification
  • C. Outbound Message
  • D. Create Record

Answer: C


NEW QUESTION # 47
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?

  • A. Workflow Field Update
  • B. Approval Process
  • C. Process Builder
  • D. Lightning Web Component

Answer: C

Explanation:
Explanation
Process Builder is an automation tool that allows you to create processes that perform actions based on criteria that you specify. You can use Process Builder to update fields on related records when a record is created or updated. To meet the requirement of updating the parent object Referral when the Referral Date field is updated on the custom object Referral Source, you need to create a process that triggers when a Referral Source record is updated, checks if the Referral Date field has changed, and updates the Referral Date field on the related Referral record.
References:https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5


NEW QUESTION # 48
The Support team at Ursa Major Solar prefersusing split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?

  • A. Add the Manage List Views permission for support users.
  • B. Include the Shipments tab on the app's navigation bar.
  • C. Filter by a single shipment record type in the list view.
  • D. Split views are only available on standard objects.

Answer: D

Explanation:
Explanation
Split views are a feature that allows users to view records as asplit list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments.
References:https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5


NEW QUESTION # 49
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?

  • A. Adjust the currant business hours to accommodate the Eastern Time Zone.
  • B. Set temporary business hours for each time zone.
  • C. Allow the reps to set business hours manually.
  • D. Create one set of business hours per time zone.

Answer: D


NEW QUESTION # 50
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.
How should the administrator configure this requirement?

  • A. Create two record types, each with 3 page layouts.
  • B. Create one record type with six Page Layouts.
  • C. Create three record types, each with 2 page layouts.
  • D. Create six record types, each with 1 page layout.

Answer: C

Explanation:
Explanation
A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts, etc., todifferent users based on their profile or role. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. In this case, since Universal Containers has three separate lines of business with specific fields for each line; and since sales team needs different fields than service team; the administrator should create three record types for each line of business; and create two page layouts for each record type - one for sales team and one for service team. References:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5https://help.salesforce.com/s/a


NEW QUESTION # 51
An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer.
which two automation tools should the administrator use?
Choose 2 answers

  • A. process builder
  • B. Field Update
  • C. workflow Rule
  • D. Outbound Message

Answer: A,B

Explanation:
Explanation
Process builder can be used to create a record-triggered flow that executes when an opportunity is closed as won and creates a follow-up task for the owner. Field update can be used to update a date field on the opportunity that can be referenced by a time-dependent workflow rule to create another task after 60 days.
References: https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.workflow_time_action_considerations.htm&type=5


NEW QUESTION # 52
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custompicklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers

  • A. Customize Application permission
  • B. Marketing user feature license
  • C. Edit permission for campaigns
  • D. Create and Edit for Campaign Member

Answer: B,C

Explanation:
Explanation
To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5https://help.salesforce.com/s/artic


NEW QUESTION # 53
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