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NEW QUESTION 244
Which of the following statements about the Delphi technique is false?
- A. It allows for a broad range of perspectives.
- B. The participants remain anonymous.
- C. It is a convenient form of qualitative analysis when participants are distant.
- D. It takes place in a single round.
Answer: D
Explanation:
Explanation: The Delphi technique requires several rounds of questioning before a consensus is reached. In this method of decisionmaking, a panel of anonymous experts is given a short questionnaire. Their written responses are subjected to another series of questions. This process continues until a consensus is reached. The Delphi technique is good for getting a wide range of honest perspectives, and is convenient when the participants are geographically distant from one another.
NEW QUESTION 245
Which of the following OSHA forms is intended to be a Summary of WorkRelated Injuries and Illnesses?
- A. OSHA Form 301A
- B. OSHA Form 300
- C. OSHA Form 300A
- D. OSHA Form 301
Answer: C
Explanation:
Explanation: OSHA Form 300A is intended to be a Summary of WorkRelated Injuries and Illnesses. OSHA Form 300 is intended to be a Log of WorkRelated Injuries and Illnesses. OSHA Form 301 is intended to be an Injury and Illness Incident Report. OSHA Form 301A does not exist.
NEW QUESTION 246
OSHA requires that organizations develop three types of plans that will ensure employee protection. Two of these types of plans include an injury and illness prevention plan and an emergency response plan. Which of the following represents the third type of plan?
- A. Terrorism response
- B. Clean air
- C. Fire prevention
- D. Environmental protection
- E. Drug prevention
Answer: C
Explanation:
Explanation: The three primary types of plans that OSHA requires organizations to develop include an injury and illness prevention plan, an emergency response plan, and a fire prevention plan. Answer choice A is incorrect because OSHA does not require a drug prevention plan. Such a plan might fall under illness prevention, but ultimately a drug prevention plan is voluntary on the part of the organization. Answer choice C is incorrect because OSHA does not require an environmental protection plan. This too might fall under illness prevention, but it is not specified under OSHA's rules. Answer choice D is incorrect because OSHA does not require a clean air plan. Additionally, answer choice E is incorrect because OSHA does not require that organizations create a terrorism response plan.
NEW QUESTION 247
Ilsa, a manager of a large municipal department, is generally commended for her handson approach and effectiveness. However, she has a tendency to lose her temper with employees when she is under stress, and several complaints have been made. Ilsa's boss Kathryn is making an effort to improve Ilsa's behavior, and she has decided to employ Skinner's theory of Operant Conditioning. Which of the following would be an example of negative reinforcement?
- A. For every week that goes by without an employee complaint, Ilsa will not have to meet with Kathryn for a behavioral review.
- B. For every week that goes by without an employee complaint, Kathryn will reward Ilsa by documenting the behavior with an official commendation.
- C. To avoid provoking Ilsa into a bad temper due to stress, Kathryn will review her workload to see if more work can be delegated within the department.
- D. For every employee complaint about Ilsa's bad temper, Kathryn will document the incident with an official warning.
Answer: A
Explanation:
Explanation: Negative Reinforcement occurs when a good behavior occurs and a negative result for behavior is removed. The behavioral review would be considered a negative result of poor behavior; when this is removed after a week of no employee complains, Kathryn is applying Negative Reinforcement. Answer choices A reflects Skinner's strategy of Punishment. Answer choice C reflects Skinner's strategy of Positive Reinforcement. Answer choice B reflects a possible combination of Positive Reinforcement and Extinction. It does not, however, represent a single strategy laid out by Skinner.
NEW QUESTION 248
Which of the following types of health care plans does require a "gatekeeper" but also focuses on lower health care costs for patients and care that aims to prevent higher costs later on?
- A. PPO
- B. HMO
- C. POS
- D. FFS
Answer: B
Explanation:
Explanation: An HMO, or Health Maintenance Organization, plan does require a "gatekeeper" but also focuses on lower health care costs for patients and care that aims to prevent higher costs later on. A PPO, or Preferred Provider Organization, plan does not require that patients first contact a "gatekeeper" for medical treatment but allows patients to choose from a broad network. A POS, or Point of Service, plan offers a network (like a PPO) but allows patients to meet with a physician outside this network and request reimbursement later on. An FFS, or Feeforservice, plan is generally the most costly for patients but allows them to make their own selection of facilities and physicians.
NEW QUESTION 249
Which compensation system is typical of unionized workplaces?
- A. senioritybased
- B. incentivebased
- C. membershipbased
- D. performancebased
Answer: A
Explanation:
Explanation: A senioritybased compensation system is typical of unionized workplaces. One reason for this is that the compensation system of a unionized business is based on negotiation between the employer and the union, rather than on internal measures of performance. One complaint about unions is that by encouraging a seniority system of compensation, they encourage complacency.
NEW QUESTION 250
In terms of required document retention, which of the following is not covered by Title VII of the Civil Rights Act of 1964?
- A. Tax deductions
- B. Affirmative action plan
- C. Employee resumes
- D. Apprentice selection records
Answer: B
Explanation:
Explanation: Title VII of the Civil Rights Act of 1964 covers the following types of document retention: apprentice selection records, employee resumes, and tax deductions. It does not, however, apply to a business's affirmative action plan, which falls under Executive Order 11246.
NEW QUESTION 251
Which of the following types of employee rating systems usually results in rating employees along a bell curve?
- A. Forced distribution
- B. Nominal scale
- C. Ranking
- D. Paired comparison
Answer: A
Explanation:
Explanation: A forced distribution usually results in rating employees along a bell curve. In a paired comparison, each employee's performance viewed in the context of another employee's performance. A ranking system is usually better for a smaller group of employees but can be difficult to organize with a larger group. A nominal scale is not recognized as a type of employee rating system.
NEW QUESTION 252
Felix is interviewing a candidate for a position in an oil and gas company with locations around the world. As they talk, the candidate mentions his wife. What is an appropriate question that Felix may ask the candidate about his family?
- A. Does your wife also work?
- B. Do you and your wife plan to have children?
- C. Are you willing to relocate?
- D. Do any other family members live with you?
Answer: C
Explanation:
Explanation: If the candidate mentions family, an appropriate question, particularly for a company that has locations around the world, would be to ask if the candidate is willing to relocate. The other questions are inappropriate (Do you and your wife plan to have children? Do any other family members live with you? Does your wife also work?); the only way to acquire this information would be if the candidate decides to volunteer it.
NEW QUESTION 253
Which piece of legislation established that employees may not demand payment for their commute time?
- A. Portal to Portal Act
- B. Fair Labor Standards Act
- C. Davis Bacon Act
- D. Commute Compensation Act
Answer: A
Explanation:
Explanation: The Portal to Portal Act established that employees may not demand payment for their commute time. This act, which was passed in 1947, also required employers to pay for work performed before or after normal hours or during scheduled breaks.
NEW QUESTION 254
Which of the following is NOT an injury or illness prevention plan required by OSHA?
- A. safety and health management plan
- B. emergency action plan
- C. sanitation plan
- D. fire prevention plan
Answer: C
Explanation:
Explanation: OSHA does not require businesses to create a sanitation plan, though the act does require businesses to meet certain standards in this regard. OSHA does require emergency action, safety and health management, and fire prevention plans. These plans must include a summation of company policy, the process for communicating this policy, recordkeeping protocols, and identification of relevant officials.
NEW QUESTION 255
All of the following would be legally considered unfair labor practices for a union except
- A. Preventing an employee from selecting bargaining representation
- B. Requiring an employee to continue in a job that is technologically obsolete
- C. Requiring that employees sign a security clause to be part of the union
- D. Declining to enter into good faith negotiations with the employer
Answer: C
Explanation:
Explanation: Requiring employers to sign a security clause to be part of the union is fairly standard procedure: it protects the union when the time comes for the union to enter into bargaining with the employer. However, preventing an employee from selecting bargaining representation, requiring an employee to continue in a job that is technologically obsolete, and declining to enter into good faith negotiations with the employer may be considered unfair labor practices for unions.
NEW QUESTION 256
What piece of legislation led to the creation of generally accepted accounting principles (GAAP)?
- A. SarbanesOxley Act
- B. Omnibus Budget Reconciliation Act
- C. Securities Exchange Act of 1934
- D. NorrisLa Guardia Act
Answer: C
Explanation:
Explanation: The Securities Exchange Act of 1934 led to the creation of generally accepted accounting principles (GAAP). This set of accounting standards was developed by the American Institute of Certified Public Accountants. For decades, the AICPA's standards were mandatory for publicly held companies in the United States. In the past few years, however, the Securities Exchange Commission has allowed some businesses to use the standard created by the International Accounting Standards Board.
NEW QUESTION 257
Employers will typically use which of the following in order to protect confidential company information?
- A. Lie detector test
- B. Random searches
- C. Employee contract
- D. Nondisclosure agreement
- E. Video surveillance
Answer: D
Explanation:
Explanation: Organizations typically use the nondisclosure agreement to protect their confidential company information. The lie detector test is only legal within certain boundaries, so answer choice A is incorrect. An employee contract generally binds an employee to the company for a specified length of time, but it does not necessarily protect confidential company information, so answer choice C is incorrect. Organizations utilize video surveillance and random searches to ensure that employees are performing their tasks appropriately, but these activities alone do not protect confidential company information, so answer choices D and E are incorrect.
NEW QUESTION 258
A new employee enters the training room and notices that the seats have been arranged in a banquet style. What can the new employee expect to do during the training session?
- A. Take notes
- B. Work in a small group
- C. Fill out a questionnaire
- D. Watch a video
Answer: B
Explanation:
Explanation: The new employee can expect to work in a small group during the training session. In banquetstyle seating, participants are placed in small groups around several tables. They will be able to turn and face a single presenter if necessary, but they will probably be spending most of their time interacting with their tablemates.
NEW QUESTION 259
Which of these businesses is most likely to have an outbreak of tuberculosis?
- A. day care center
- B. assistedliving facility
- C. restaurant
- D. gas station
Answer: B
Explanation:
Explanation: An assistedliving facility would be the most likely of these businesses to have an outbreak of tuberculosis. Tuberculosis is an airborne disease, and spreads quickly in places where people work closely together. An assistedliving facility, where people share the same space and breathe the same air every day, is an excellent breeding ground for TB.
NEW QUESTION 260
Defined contribution plans for organizations include all of the following options except:
- A. Profitsharing plans
- B. Target benefit plans
- C. Money purchase plans
- D. Cashbalance plans
- E. 401(k)
Answer: D
Explanation:
Explanation: Cashbalance plans fall under the category of deferred contribution but not under the category of defined contribution. Answer choices A, B, C, and E - 401(k), money purchase plans, profitsharing plans, and target benefit plans - do, however, fall under defined contribution from employers toward employee retirement accounts.
NEW QUESTION 261
Which of the following is not included as a job category under the EEO1 report?
- A. Craft workers
- B. Sales workers
- C. Medical workers
- D. Service workers
Answer: C
Explanation:
Explanation: Medical workers are not identified as a separate category under the EEO1 report. Sales workers, service workers, and craft workers, however, all represent separate EEO1 categories.
NEW QUESTION 262
Similar to question 122, FMLA applies to private employers with a minimum of how many employees?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
Explanation:
Explanation: FMLA applies to private employers with a minimum of 50 employees. The other answer choices - 15, 20, and 35 - are too low for the FMLA minimum.
NEW QUESTION 263
How far in advance of a planned union picketing must a representation petition be completed?
- A. 60 days
- B. 30 days
- C. 45 days
- D. 15 days
Answer: B
Explanation:
Explanation: A representation petition must be completed at least 30 days in advance of a planned union picketing. Failing to submit the petition within this time frame can result in the petition being unrecognized and thus being deemed an unfair labor practice. Among the answer choices, 15 days is obviously too short of a notice, and both 45 days and 60 days exceed the legal expectation. The union may, of course, notify that far in advance, but it is not necessary.
NEW QUESTION 264
When Jared takes over a supervisory position in the marketing department, he tries to set a good example for his subordinates. He recognizes that there are already strong creative partnerships within the department, so he tries to foster even more cooperation. What style of leadership is Jared practicing?
- A. authoritarian leadership
- B. democratic leadership
- C. transformational leadership
- D. coaching
Answer: C
Explanation:
Explanation: Jared is practicing transformational leadership. A transformational leader capitalizes on the good relationships in the group, and acts more as a model than a guide. Transformational leaders create an environment in which employees can improve themselves.
NEW QUESTION 265
When the federal and state minimum wages are different, which one takes precedence?
- A. State minimum wage
- B. The lower wage
- C. The higher wage
- D. Federal minimum wage
Answer: C
Explanation:
Explanation: When the federal and state minimum wages are different, the higher wage takes precedence. This policy is part of the Fair Labor Standards Act. As of July 2009, federal minimum wage was set at $7.25 an hour. Unless they are exempt for some reason, employees are owed at least minimum wage for all compensable time.
NEW QUESTION 266
The term zero defects, as an ideal performance standard, was developed by which individual?
- A. Juran
- B. Deming
- C. Crosby
- D. Ishikawa
Answer: C
Explanation:
Explanation: Philip B.
Crosby is responsible for the term zero defects, as it relates to an ideal performance standard for businesses.
W.Edwards Deming began the quality movement (of the 1940s) by focusing on the consumer for improving business standards. Joseph M.
Juran followed Deming with a similar focus on quality. Dr. Kaoru Ishikawa is credited with applying data analysis tools to company activities with the goal of quality improvement.
NEW QUESTION 267
Summarize the ruling in Regents of California v. Bakke (1978).
- A. Universities may not use quotas to boost minority admissions.
- B. Employees must be given a reasonable opportunity to reject unfair arbitration clauses.
- C. Arbitration clauses are enforceable even when a business is engaged in interstate commerce.
- D. Nonunion employees are not entitled to Weingarten rights.
Answer: A
Explanation:
Explanation: In Regents of California v. Bakke (1978), the Supreme Court ruled that universities may not use quotas to boost minority admissions. This case centered on a white man who was denied admission to medical school twice, though in both years minority students with lower grades and test scores were admitted. The white man, Allan Bakke, claimed reverse discrimination. The Supreme Court declared that it was unconstitutional for the University of California to base minority admissions on a quota, though race could be a factor in admissions decisions.
NEW QUESTION 268
Standard human resource budget responsibilities for a company might include all of the following except:
- A. Repairs and maintenance
- B. Payroll taxes
- C. Performance increases
- D. Travel expenses
- E. Employee benefits
Answer: C
Explanation:
Explanation: In terms of standard budget responsibilities, the human resources professional is expected to manage payroll taxes (answer choice B), travel expenses (answer choice C), repairs and maintenance (answer choice D), and employee benefits (answer choice E). The performance increases tend to fall under human resources in some cases but are not considered standard responsibilities, so answer choice A is correct.
NEW QUESTION 269
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