OmniStudio-Consultant Exam Questions Get Updated [2022] with Correct Answers
Practice OmniStudio-Consultant Questions With Certification guide Q&A from Training Expert PassTorrent
Salesforce OmniStudio-Consultant Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
| Topic 5 |
|
| Topic 6 |
|
NEW QUESTION 34
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%, 10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
- A. Calculation Procedure
- B. OmniStudio Action
- C. DataRaptor Transform
- D. Calculation Matrix
Answer: A,D
NEW QUESTION 35
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers
- A. Flyouts
- B. Omni Script
- C. FlexCards
- D. OmniStudio Actions
- E. Navigate Actions
Answer: B,C,D
NEW QUESTION 36
How many levels deep can reusable OmniScripts be nested?
- A. 0
- B. Unlimited
- C. 1
- D. 2
Answer: A
NEW QUESTION 37
A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.
For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external syste the last 5 months in the case description.
In what order should the consultant design the elements of the OmniScript to meet these requirements?
- A. Radio Input, Date Input, HTTP Action, DataRaptor Post Action
- B. Date Input, Radio Input, HTTP Action, DataRaptor Post Action
- C. HTTP Action, DataRaptor Post Action, Date Input, Radio Input
- D. HTTP Action, Radio Input, Date Input, DataRaptor Post Action
Answer: A
NEW QUESTION 38
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers
- A. Calculation Procedure
- B. DataRaptor Extract
- C. DataRaptor Transform
- D. Calculation Matrix
Answer: B,D
NEW QUESTION 39
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers
- A. Send DocuSign emails for signature
- B. Organize data into multiple pages
- C. Get and update data through APIs
- D. Get and update data in Salesforce
- E. Display error messages to the user
Answer: A,C,D
NEW QUESTION 40
What is the purpose of a DataRaptor Load?
- A. Send data to a PDF template
- B. Write data to Salesforce objects
- C. Load data to an Interface object
- D. Post data to Salesforce APIs
Answer: B
NEW QUESTION 41
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
- A. * An OmniScript with a Step for client information
* Block Elements for investment instruments - B. * A header FlexCard for client information and profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - C. * A header FlexCard for client information and profile attributes
* FlexCards for investment instrument information - D. * A header FlexCard for client information with a Flyout for profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information
Answer: A
NEW QUESTION 42
A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?
- A. Add an address typeahead element to all the OmniScripts.
- B. Create new versions of the OmniScripts to collect the address information.
- C. Use a DataRaptor Transform to standardize the data format.
- D. Create a reusable OmniScript to update address information.
Answer: D
NEW QUESTION 43
which Action element redirects the user outside an LWC OmniScript?
- A. Response
- B. Navigate
- C. Post to Object
- D. Done
Answer: B
NEW QUESTION 44
A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers
- A. DataRaptor Post
- B. Response
- C. DataRaptor Extract
- D. HTTP
Answer: A,C
NEW QUESTION 45
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?
- A. Flyout and OmniScript
- B. Event, Navigate and Card
- C. OmniScript and Navigate
- D. Custom Event and Redirect URL
Answer: C
NEW QUESTION 46
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers
- A. OmniScript
- B. Interaction Launcher
- C. OmniStudio Action
- D. DataRaptor
- E. FlexCards
Answer: A,D,E
NEW QUESTION 47
A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.
How should the consultant design the FlexCard to meet this requirement?
- A. Create two states, one for mobile devices and another for non-mobile devices
- B. Enable the Responsive feature on the Product Name and Model field elements
- C. Create two FlexCards, one for mobile devices and another for non-mobile devices
- D. Enable the Mobile-First feature in FlexCard settings
Answer: B
NEW QUESTION 48
A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?
- A. Add an address typeahead element to all the OmniScripts.
- B. Create new versions of the OmniScripts to collect the address information.
- C. Use a DataRaptor Transform to standardize the data format.
- D. Create a reusable OmniScript to update address information.
Answer: D
NEW QUESTION 49
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers
- A. Actions
- B. Datatables
- C. Newport Design System
- D. Menu elements
- E. Custom Styles
Answer: A,D,E
NEW QUESTION 50
Which OmniStudio tool can be used to invoke scheduled jobs?
- A. DataRaptor Load
- B. Calculation Procedure
- C. DataRaptor Extract
- D. Integration Procedure
Answer: D
NEW QUESTION 51
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. DataRaptor Transform Action
- B. DataRaptor Extract Action
- C. Radio
- D. Select
- E. DataRaptor Post Action
Answer: B,C,E
NEW QUESTION 52
Which OmniScript element can be used to retrieve data from more than one source?
- A. DataRaptor Extract Action
- B. Calculation Action
- C. Matrix Action
- D. Integration Procedure Action
Answer: D
NEW QUESTION 53
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers
- A. Text Area
- B. Radio Group
- C. Range
- D. Email
- E. Headline
Answer: A,B,D
NEW QUESTION 54
A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:
* Step 1: Enter account name to retrieve account information
* Step 2: Review and edit account information
* Step 3: Select products
* Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?
- A. Use an Edit Block in Step 4 to enter payment information.
- B. Divide Step 2 into two steps, so each task is distinct.
- C. Use Multi-select elements in Step 3 for the product list.
- D. Remove Step 1 and prefill the account information automatically.
Answer: D
NEW QUESTION 55
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Display a 360° view of the customer
- B. Allow customers to enter bill payment information
- C. Display different actions based on context
- D. Guide users through complex processes
Answer: A,D
NEW QUESTION 56
A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?
- A. Priority
- B. Sequence
- C. Date created
- D. Date modified
Answer: A
NEW QUESTION 57
......
Prepare Top Salesforce OmniStudio-Consultant Exam Audio Study Guide Practice Questions Edition: https://www.passtorrent.com/OmniStudio-Consultant-latest-torrent.html
Free Salesforce OmniStudio-Consultant Test Practice Test Questions Exam Dumps: https://drive.google.com/open?id=14KKHI8LttdbbW-S2ee5O30qLwzYA6P7W