You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex' company, there are multiple offices. In each office, a different software reseller is used to purchase software licenses. Besides, there is a report maintained in each office, which records its software purchases in detail. In that report, you can see the information of product version and product edition as well as product family name. Now you get an order from the customer, according to his requirements, the data field which can consolidate the information into a complete software entitlements report should be identified. So of the following data fields, which one should be identified?

• A. Date of purchase should be identified.
• B. Software reseller part number should be identified.
• C. Licensing model should be identified.
• D. Product price per unit should be identified.

You are responsible for the company network and provide technical support for your company. You are in charge of providing service for a customer named Alex. There are several departments in the customer's company, such as IT, HR, Procurement, and Security. The customer owns a SAM program. The license management process of the customer is manual. Now the customer wants to automate the license management process. Since you are the technical support, he assigns this task to you. In order to achieve thegoal, you have to decide which data source must be used to automate the license management process. Which data source should be used?

• A. You should choose to use the Security departments network access rights database
• B. You should choose to use the IT departments configuration management database (CMDB)
• C. You should choose to use the Human Resources departments employee records database
• D. You should choose to use the Procurement departments purchase order database

You are responsible for the companynetwork and provide technical support for your company. You are in charge of offering service for a customer named Alex. There are two key performance indicators in Alex's company. That is,purchasing assets without a review of the current license availability and purchasing assets on a per-project basis. Now you get an order from the CIO, according to his requirements, the minimum SAM maturity level represented by both of these indicators should be identified. So of the following maturity levels,which one should be identified?

• A. Basic maturity level should be identified.
• B. Dynamic maturity level should be identified.
• C. Rationalized maturity level should be identified.
• D. Standardized maturity level should be identified.

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. This customer has a SAM tool. The customer collects hardware inventory by using the SAM tool. Since you can provide technical support, the customer asks you to confirm whether the number of desktop computers discovered is accurate. In order to accomplish this task, what action should you perform?

• A. To accomplish this task, the hardware refresh cycle needs to be identified.
• B. To accomplish this task, the data needs to be compared against the original build inventory.
• C. To accomplish this task, you should conduct a manual inventory and then it needs to be compared against the SAM tool results.
• D. To accomplish this task, on each server, a Microsoft System Center Configuration Manager (CfgMgr) client needs to be installed.

You are responsible for the company network and provide technical support for your company. You are in charge of managing all software licenses for your company. Wiikigo licenses all Microsoft Office Professional licenses under a volume licensing agreement. Besides, it licenses all Windows desktop computers under an OEM licensing agreement. Following an acquisition, Wiikigo plans to have all licenses transferred to another company named Prosewex, Inc. Since you are the technical support, the company assigns this task to you. In order to accomplish your task, what action should be performed? (Choose more than one.)

• A. To accomplish your task, all Certificate of Authenticity (COA) stickers should be transferred from Wiikigo computers and to Prosewex computers.
• B. To accomplish your task, a transfer request form should be completed or all Office licenses.
• C. To accomplish your task, all desktop computers should be transferred from Wiikigo to Prosewex.
• D. To accomplish your task, a transfer request form should be completed for all Windows licenses.