SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One : C_PXSUP_90

C_PXSUP_90 real exams

Exam Code: C_PXSUP_90

Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Updated: Aug 19, 2026

Q & A: 80 Questions and Answers

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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionObjectives
Topic 1: SAP Business All-in-One Support Operations- Support model and service processes
- System monitoring and issue resolution
Topic 2: Reporting and Continuous Improvement- Process optimization in support operations
- Incident reporting and analytics
Topic 3: Incident Management Processes- Incident lifecycle and workflow
- Ticket handling and categorization
Topic 4: SAP Solution Manager (ITSM)- Service desk configuration and usage
- Incident and problem management in Solution Manager
Topic 5: Escalation and Root Cause Analysis- Root cause analysis techniques
- Escalation procedures and SLA handling

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. What can the processor use in the Service Desk for message processing? (Choose two)

A) Business Process Monitoring Work Center
B) Transaction INCMAN
C) CRM_DNO_MONITOR transaction within SAP GUI
D) Incident Management Work Center


2. Which of the following features are supported by the SAP Note Assistant? (Choose two)

A) Checks if a given note can be implemented automatically
B) Creation of internal memos in customer messages
C) Implementation of any note that can be implemented automatically by an SAP Note
D) Automatic implementation of Java corrections


3. Which of the following scenarios are supported by SAP Solution Manager? (Choose two)

A) Service Desk
B) Service Marketplace
C) Solution Monitoring
D) Backup and Recovery


4. You are analyzing a report program with respect to a reported error with the default values on a Selection screen. Where may you find the origin of the default values? (Choose two)

A) In the function key settings of the Menu Painter
B) In ABAP statements of the Event blocks INITIALIZATION or AT SELECTION-SCREEN OUTPUT
C) In the element list of the Screen Painter
D) In non-executable ABAP statements like PARAMETERS or SELECT-OPTIONS


5. In the Service Desk, where can you search for SAP Notes?

A) Via transaction SNOTE
B) Via the Tab SAP Notes in the message
C) Via transaction SNOTE_SEARCH
D) Via transaction SAP_NOTE


Solutions:

Question # 1
Answer: C,D
Question # 2
Answer: A,C
Question # 3
Answer: A,C
Question # 4
Answer: B,D
Question # 5
Answer: B

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