Salesforce Certified Slack Consultant : Slack-Con-201

Exam Code: Slack-Con-201

Exam Name: Salesforce Certified Slack Consultant

Updated: Sep 20, 2026

Q & A: 95 Questions and Answers

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Workflows and Integrations	12%	- Workflow Builder 1. Custom workflow templates 2. Automate routine processes - Integrations and apps 1. Third-party integrations 2. App management and distribution
Topic 2: Channel Strategy	25%	- User Groups and permissions 1. Default channels and channel management policies 2. User Group creation and management - Channel architecture design 1. Channel naming conventions and organization 2. Channel segments and cross-org channels 3. Public vs. private channel strategy
Topic 3: Security	18%	- Slack security and compliance 1. Enterprise Key Management (EKM) 2. Retention policies and export 3. Data Loss Prevention (DLP) - Authentication and access 1. Domain verification and auto-provisioning 2. Single Sign-On (SSO) configuration
Topic 4: Discovery	20%	- Gather requirements 1. Identify current workflows and pain points 2. Understand business goals and collaboration needs - Stakeholder analysis 1. Conduct discovery workshops 2. Identify key stakeholders and decision-makers
Topic 5: Governance and Administration	20%	- Governance framework 1. Acceptable use policies 2. Channel management policies 3. Data governance and compliance - Workspace administration 1. Roles and permissions 2. Workspace settings and policies 3. Guest access management
Topic 6: Migration and Change Management	5%	- Migration planning 1. Data migration strategies 2. Transition from other platforms - Adoption and enablement 1. Best practices for Slack adoption 2. Training and change management plans

Salesforce Certified Slack Consultant Sample Questions:

Question #1

You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A. Customer story
B. Videos
C. Documentation
D. Leadership Ask Me Anything (AMA) Session
E. Live training

Reveal Solution Discussion 0

Correct Answer: B,C 🗳️