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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?

A) ANS_NEW_INC_DURATION set to 60 days.
B) EU_FA_NEW_WIN_TYPES set to 60 days.
C) ADP_NUM_REL_ANS set to 60 days.
D) ANS_UPD_INC_DURATION set to 60 days.
E) ANS_NOTIF _DURATION set to 60 days.

2. You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.
Which type of report should you create?

A) Custom report with slice bucket
B) Cross tab report
C) Linked report
D) Dashboard

3. Your client wants to import new answers. Which five fields are required by the Data Import Wizard? (Choose five.)

A) Keywords
B) Attachments
C) Summary
D) Product/Category
E) Access Level
F) Assigned account value
G) Status
H) Display Position

4. Examine these statements about products, categories, anddispositions:
1. Maximum hierarchy level of product/category is five.
2. A disposition cannot be seen in the customer portal.
3. Deleting a product classification will not cause any issue in rules.
4. A parent product can only be deleted after deleting all child products.
Which statements are true?

A) 1 & 2
B) 2 & 4
C) 2 & 3
D) 1 & 4
E) 3 & 4

5. What is the purpose of an SLA in Knowledge base?

A) to give permission to users to add questions in a forum based on the service level
B) to provide access to theanswers based on the customer service level agreement matching the answers' access level
C) to rank customers based on the number of answers posted in a forum based on the service level
D) to group and refine related answers based on the product and the service level

Solutions: