
Pass Your Salesforce User-Experience-Designer Exam with Correct 212 Questions and Answers
Latest [Dec 07, 2024] 2024 Realistic Verified User-Experience-Designer Dumps
Salesforce is a leading provider of software solutions for businesses of all sizes. One of the key components of Salesforce's success is its user interface design. The company has invested heavily in creating a user-friendly interface that is easy to navigate and use. To ensure that its design standards are maintained, Salesforce offers a certification exam for User Experience Designers.
Salesforce User-Experience-Designer (Salesforce Certified User Experience Designer) Certification Exam is a comprehensive exam that tests a candidate's knowledge and skills in designing user interfaces and experiences for Salesforce products. Salesforce Certified User Experience Designer certification is ideal for professionals who have experience in designing user interfaces and experiences for web and mobile applications, and are interested in specializing in Salesforce products.
NEW QUESTION # 80
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar.
What should be done to improve their experience?
- A. Add the Daily Task component to the Home page.
- B. Update the Home page with access to commonly used reports.
- C. Make the global search bar bigger on every page.
- D. Create a mood board to communicate the visual style of the UI.
Answer: B
Explanation:
Explanation
The best option for improving the user experience of looking for and viewing commonly used reports is to update the Home page with access to commonly used reports. This way, the user can quickly access the reports they need without having to use the global search bar every time. This also follows the principle of designing for the user's goals and tasks, which is one of the learning objectives for the Salesforce User Experience Designer certification. References: [Design for the User's Goals and Tasks], [Change or Add Report Chart and Dashboard Components to Home Page]
https://trailhead.salesforce.com/en/content/learn/modules/ux-designer-certification-prep/design-for-the-users-goa
: 1
NEW QUESTION # 81
A UX Designer presents a creative design approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs.
Which approach is being followed?
- A. Salesforce Declarative Design
- B. Human-Centered Design
- C. User Interface Design
- D. Digital Declarative Design
Answer: A
NEW QUESTION # 82
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.
Inwhich two ways could confirmation bias be avoided?
Choose 2 answers
- A. Review questions to remove assumptions about issues or problem not supported by quantitative data.
- B. Interview users about the intended use of the product to support the questionnaire creation.
- C. Obtain user feedback to reinforce known assumptions and support design decisions.
- D. Diversity feedback by ensuring it features as many unique perspective as possible.
Answer: B,D
Explanation:
Explanation
Confirmation bias is the tendency to seek out and prefer information that supports our preexisting beliefs, while ignoring or rejecting information that contradicts them. Confirmation bias can affect the validity and reliability of user feedback, as it can lead to biased questions, selective interpretation, and skewed results. To avoid confirmation bias in user feedback, Cloud Kicks can follow these two strategies:
Interview users about the intended use of the product to support the questionnaire creation. This can help Cloud Kicks to understand the user needs, expectations, and goals, and to design questions that are relevant, clear, and unbiased. By interviewing users, Cloud Kicks can also avoid making assumptions about the user behavior, preferences, and pain points, and instead base their questions on real user data and insights 1.
Diversify feedback by ensuring it features as many unique perspectives as possible. This can help Cloud Kicks to reduce the risk of sampling bias, which occurs when the feedback is collected from a group of users that is not representative of the target population. By diversifying feedback, Cloud Kicks can capture a wider range of user opinions, experiences, and feedback, and avoid overlooking or dismissing important user segments or viewpoints 2.
References: [How to Avoid Confirmation Bias in UX Research]
(https://www.smashingmagazine.com/2017/10/avoid-bias-ux-feedback/), [How to Avoid Sampling Bias in User Research] (https://bing.com/search?q=confirmation+bias+in+user+feedback)
NEW QUESTION # 83
A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) styling hooks.
How should the designer describe them?
- A. They use custom CSS properties to directly style HTML elements.
- B. The use custom CSS properties to easily style case and custom component.
- C. They use standard CSS properties to easily style base and custom components.
- D. They use standard CSS properties to directly style HTML elements.
Answer: B
Explanation:
Explanation
The designer should describe SLDS styling hooks as custom CSS properties that can easily style base and custom components. Styling hooks are placeholders in the SLDS style sheet that allow developers to customize the look and feel of their Lightning components by using the corresponding CSS custom properties.
For example, the developer can change the background color of a button by setting the value of the
--slds-c-button-brand-color-background custom property. Styling hooks are especially useful when working with web components and shadow DOM, as they enable component-level customizations without affecting the global styles. Styling hooks also provide consistency and performance benefits, as they leverage the SLDS design tokens and the native browser support for CSS custom properties. References:
: Styling Hooks - Lightning Design System
: SLDS Styling Hooks | Lightning Web Components Developer Guide | Salesforce Developers
: SLDS Styling hooks in Lightning web components - Forcetrails
The designer should describe the Salesforce Lightning Design System (SLDS) styling hooks as using standard CSS properties to easily style base and custom components. SLDS styling hooks allow developers to quickly and easily apply CSS classes to HTML elements, enabling consistent styling across both base and custom components. This allows developers to quickly and easily apply branding and styling to their Lightning Web Components, without needing to write custom CSS. For more information about SLDS styling hooks, please see the following Salesforce documentation: https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_slds_styles
NEW QUESTION # 84
Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK nowplans to collaboratively redesign services with stakeholders to address issues uncovered in the study.
Which process should be used?
- A. Pitch Session
- B. Service-Blueprinting Workshop
- C. Management Committee Meeting
- D. Service Usability Testing
Answer: B
Explanation:
Explanation
A service-blueprinting workshop is a process that involves mapping out the flow of a service, identifying the touchpoints, actors, processes, and systems that are involved, and highlighting the pain points and opportunities for improvement. A service-blueprinting workshop is a collaborative and creative way to redesign services with stakeholders, as it allows them to see the big picture, empathize with the users, and co-create solutions. A service-blueprinting workshop is suitable for Cloud Kicks (CK) after they have finished conducting research and synthesizing the findings, as it will help them address the issues uncovered in the study and design better service experiences for their customers. References: Service Design Service Blueprints, How to create a service blueprinting facilitation guide, Workshop exercise: Service Blueprint
NEW QUESTION # 85
A UX Designer wants to adopt scalability and consistency by no longer hard-coding values in designs, such as hex values for colors and pixel values for spacing.
What should be used or created to leverage named entities that apply design attributes to components and applications?
- A. Design Tokens
- B. Utility Classes
- C. Design Patterns
Answer: A
Explanation:
Explanation
Design tokens are the visual design atoms of the design system - specifically, they are named entities that store visual design attributes. We use them in place of hard-coded values (such as hex values for color or pixel values for spacing) in order to maintain a scalable and consistent visual system for UI development1. Design tokens are available for different platforms and frameworks, such as Lightning Web Components, Aura Components, CSS, iOS, and Android2. Design tokens can be customized to apply branding and theming to components and applications3. Utility classes are CSS classes that provide common styling properties, such as margins, padding, borders, and text alignment1. Design patterns are reusable solutions to common design problems, such as navigation, forms, and data visualization. References: Design Tokens - Lightning Design System, SLDS Design Tokens | Lightning Web Components Developer Guide | Salesforce Developers, Styling with Design Tokens - Salesforce Developers, [Design Patterns - Lightning Design System]
NEW QUESTION # 86
Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers
- A. MyTrailhead
- B. Automated Invitations
- C. Einstain Bots
- D. Salesforce Connect
Answer: A,D
NEW QUESTION # 87
Cloud Kicks (CK) is planning to roll out a refreshed version of its mobile app with some new functionality for customers.
What are two reasons why CK's UX Designer would consider using an interactive prototype in this situation?
Choose2 answers.
- A. To avoid added long-term cost from oversight-driven rework
- B. To eliminate the need for journey mapping during discovery
- C. To increase the speed of design compared to paper prototyping
- D. To enable iterative feedback from the users
Answer: A,D
Explanation:
Explanation
An interactive prototype is a simulation of the final product that allows users to interact with it and test its functionality and usability. An interactive prototype can be created using tools such as Figma or Invision, and can be shared with stakeholders and users for feedback and validation. An interactive prototype can have several benefits for a UX designer, especially when planning to roll out a refreshed version of a mobile app with some new functionality for customers. Two of these benefits are12:
To avoid added long-term cost from oversight-driven rework. An interactive prototype can help the UX designer to identify and fix any errors, bugs, or gaps in the design before the development stage. This can save time and money that would otherwise be spent on reworking the product after it is developed.
An interactive prototype can also help the UX designer to ensure that the new functionality is aligned with the customer needs and expectations, and that it does not compromise the existing functionality or performance of the app.
To enable iterative feedback from the users. An interactive prototype can provide a realistic and engaging user experience, and allow the users to explore the app and provide their opinions and suggestions. The UX designer can use the user feedback to iterate and improve the design, and to validate the assumptions and hypotheses. An interactive prototype can also help the UX designer to measure the user satisfaction and loyalty, and to test the app's usability and accessibility.
The following two reasons are not valid for using an interactive prototype in this situation:
To increase the speed of design compared to paper prototyping. An interactive prototype is not necessarily faster than a paper prototype, as it requires more time and effort to create and refine. A paper prototype is a low-fidelity prototype that uses sketches or drawings to represent the app's layout and functionality. A paper prototype can be useful for generating and testing ideas quickly and cheaply, and for involving the users in the co-design process3.
To eliminate the need for journey mapping during discovery. An interactive prototype is not a substitute for journey mapping, but a complement. Journey mapping is a UX research method that visualizes the user's journey across the app, and identifies the touchpoints, actions, emotions, and pain points. Journey mapping can help the UX designer to understand the user's context, goals, and needs, and to discover the opportunities for improvement. An interactive prototype can help the UX designer to test and validate the journey map, and to communicate the design vision to the stakeholders and users4.
References: Interactive Prototypes Without Coding - Studio by UXPin, What is Interactive Prototypes?
- updated 2023 | IxDF, Paper Prototyping as a Usability Testing Technique, Journey Mapping 101 | Nielsen Norman Group
NEW QUESTION # 88
A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?
- A. User Flow
- B. Lightning Flow
- C. Site Map
- D. User Persona
Answer: A
Explanation:
Explanation
A user flow is a UX design method that creates a visual representation of a user's series of steps to achieve a meaningful goal. A user flow shows the path that a user takes from their entry point to their final action, such as signing up, purchasing, or completing a task. A user flow helps designers understand and optimize the user experience, as well as identify pain points, gaps, and opportunities for improvement. A user flow can take various forms, such as diagrams, wireframes, or prototypes, depending on the level of detail and fidelity required. References:
What Are User Flows In UX Design? [Full Beginner's Guide] - CareerFoundry What is a User Flow in UX Design? - updated 2023 | IxDF User Flows in UX Design: Definition, Benefits, and Best Practices
NEW QUESTION # 89
A UX Designer has completed discovery, research analysis, and ideation.
How should they prepare for the next phase?
- A. Continue iterating.
- B. Determine what to prototype.
- C. Build partnerships.
- D. Create business model canvas.
Answer: B
Explanation:
Explanation
The next phase after discovery, research analysis, and ideation is prototyping, which is the process of creating low-fidelity or high-fidelity representations of the design solution that can be tested and validated with users and stakeholders. To prepare for this phase, the UX designer should determine what to prototype, which means deciding on the scope, the level of detail, the format, and the tools for creating the prototype. The UX designer should consider the following factors when determining what to prototype:
The goals and objectives of the prototype: What is the purpose of the prototype? What questions or hypotheses does it aim to answer or test? What feedback or data does it seek to collect?
The target users and audience of the prototype: Who are the users and stakeholders that will interact with or evaluate the prototype? What are their needs, expectations, and preferences? How will they access and use the prototype?
The features and functionality of the prototype: What are the key features and functionality that the prototype should include or exclude? How will they support the user goals and tasks? How will they demonstrate the value proposition and the design principles of the solution?
The fidelity and interactivity of the prototype: How realistic and detailed should the prototype be? How interactive and responsive should the prototype be? How will the prototype convey the look and feel, the content, and the behavior of the solution?
The tools and methods of the prototype: What tools and methods will be used to create and present the prototype? How will they affect the time, cost, and quality of the prototype? How will they facilitate the testing and validation of the prototype?
References:
: User Experience Designer Certification Prep: Module 5: Design User Interfaces
: User Experience Designer Certification Prep: Module 6: Validate User Interfaces
: What is Prototyping?
The next phase for a UX designer after completing discovery, research analysis, andideation is to determine what to prototype. Prototyping is the process of creating a model, mock-up, or simulation of a user interface to test out ideas and gain feedback from users. Prototyping can be done in a variety of ways, from low-fidelity paper prototypes to high-fidelity digital prototypes. It is important to consider the purpose of the prototype and the amount of detail needed to accurately test out the user experience.
To prepare for the prototyping phase, a UX designer should review the researchdata and user insights gathered during the discovery, research analysis, and ideation stages. They should determine what needs to be tested out and create a plan for creating the prototype, considering the level of fidelity needed, the resources available, and the timeline. Additionally, they should consider what metrics they want to measure when testing the prototype, such as user engagement, usability, and satisfaction.
References:
[1] https://www.salesforce.com/blog/2019/12/ux-design-prototyping.html [2] https://uxplanet.org/the-importance
NEW QUESTION # 90
Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?
- A. Cross-Functional Flowchart
- B. High-Level Process Map
- C. Value Stream Map
- D. SIPOC Map
Answer: A
Explanation:
A cross-functional flowchart is a type of process map that shows the relationships between process steps and business teams. A cross-functional flowchart uses horizontal or vertical swimlanes to group the process steps by the roles or departments that are responsible for them. A cross-functional flowchart can help Cloud Kicks' Discovery team to explain how different teams collaborate and communicate in the process, as well as identify any gaps, overlaps, or inefficiencies in the process. A cross-functional flowchart can also show the inputs, outputs, and decisions at each step, and the flow of information and materials across the swimlanes12.
References:
* Cross-Functional Flowchart
* Create a Cross-Functional Flowchart
NEW QUESTION # 91
A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) styling hooks.
How should the designer describe them?
- A. They use custom CSS properties to directly style HTML elements.
- B. They use standard CSS properties to easily style base and custom components.
- C. They use standard CSS properties to directly style HTML elements.
- D. They use custom CSS properties to easily style base and custom components.
Answer: B
Explanation:
Explanation
The Salesforce Lightning Design System (SLDS) styling hooks use standard CSS properties to easily style base and custom components. Salesforce documentation states that "SLDS styling hooks are CSS classes that give you access to the same styling used in the Salesforce Lightning Design System. They make it easy to style base and custom components with the same look and feel" [1].
[1] https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_slds_styling_hooks
NEW QUESTION # 92
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.
Which two features did the development team miss that is causing the problems?
Choose 2 answers.
- A. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
- B. Use isAccessible() method in Apex classes to check field accessibility
- C. Use isSharable keyword in Apex classes to assure record visibility.
- D. Use runAs in test class to enforce user permissions and field-level permissions.
Answer: A,B
NEW QUESTION # 93
A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push it self onto new rows.
Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?
- A. Grid
- B. Alignment
- C. Spacing
- D. Layout
Answer: A
Explanation:
Explanation
The SLDS utility that provides the most flexible system to meet the requirements of designing a responsive page is Grid. Grid is a utility that allows you to create a layout using a series of rows and columns that house your content. Grid uses a 12-column structure that can be adjusted based on breakpoints, which are predefined screen sizes that trigger a change in the layout. Grid also supports nesting, alignment, ordering, and offsetting of the columns. By using Grid, you can create a responsive page that can adapt to different screen resolutions and devices12 References: [Grid - Lightning Design System], [Mastering Salesforce Lightning Design System Grids and Lightning Layouts]
https://www.lightningdesignsystem.com/utilities/grid/
https://developer.salesforce.com/blogs/developer-relations/2017/04/mastering-salesforce-lightning-design-system
NEW QUESTION # 94
A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push it self onto new rows.
Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?
- A. Grid
- B. Alignment
- C. Spacing
- D. Layout
Answer: A
NEW QUESTION # 95
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
Shipment records that belong to their teams can be seen by other users.
Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.
- A. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
- B. Use isAccessible() method in Apex classes to check field accessibility
- C. Use runAs in test class to enforce user permissions and field-level permissions.
- D. Use isSharable keyword in Apex classes to assurerecord visibility.
Answer: A,B
Explanation:
Explanation
The development team missed two features that are causing the problems:
The With Sharing keyword in Apex classes to enforce sharing rules evaluation. This keyword allows the Apex class to run in the context of the current user and respect the organization's sharing rules.
Without this keyword, the Apex class runs in system mode and ignores the sharing rules, which can result in unauthorized access to records that belong to other users .
The isAccessible() method in Apex classes to check field accessibility. This method returns true if the current user has read access to the specified field, and false otherwise. Without this method, the Apex class does not check the field-level security settings and can display fields that should be hidden from the user, such as the shipment amount .
References:
: Using the with sharing or without sharing Keywords
: Enforcing Sharing Rules in Apex
: Schema.DescribeFieldResult Class
: Enforcing CRUD and FLS
NEW QUESTION # 96
Which elements of visual design should be used to better translate style and branding guidelines?
- A. Wireframes, Personas, Blueprints
- B. Sketching, Wireframes, Storyboards
- C. Typography, Color, Imagery
Answer: C
Explanation:
In visual design, especially within the context of translating style and branding guidelines, certain elements play crucial roles in ensuring that the design effectively communicates the intended brand identity and aesthetic. These elements include:
* Typography:The choice of fonts and how text is styled and arranged can significantly impact the brand's voice and how content is perceived by the audience. Typography can convey feelings, create hierarchy, and guide the user's attention through the design.
* Color:Color schemes are fundamental in visual design as they can evoke emotions, communicate brand values, and improve the user's experience by creating visual interest and guiding focus.
* Imagery:The use of images, icons, illustrations, and other visual media must align with the brand's style and values. Imagery can help tell a brand's story, convey complex information quickly, and connect with users on an emotional level.
Options B and C, such as Wireframes, Personas, Blueprints, Sketching, and Storyboards, are crucial in the early stages of the design process for conceptualization and planning but do not directly translate style and branding guidelines in the same way that typography, color, and imagery do.
NEW QUESTION # 97
Cloud Kicks is considering whether it should implement the Standard Salesforce Navigation or use the Console for its Sales team.
What is one requirement that could lead to recommending the Console?
- A. Need for viewing multiple list views at the same time
- B. Ability to toggle between multiple records
- C. Work that is mostly in the field
Answer: B
Explanation:
Explanation
The Console is a tab-based workspace that allows users to access multiple records and related information on a single screen. This can help users who need to switch between different records quickly and easily, without losing context or wasting time. For example, a salesperson who needs to compare different opportunities, check account details, or update contact information can benefit from using the Console. The Standard Salesforce Navigation, on the other hand, only allows users to open one record at a time, which can be limiting for some use cases. References: : Salesforce Console : Explore the Service Console
NEW QUESTION # 98
A UX Designer is limited to one standard Order record page layout in Sales Cloud. It is shared between internal and external users.
Which page layout feature should be used to control the visibility between users?
- A. Field-Level Security
- B. Audience Targeting
- C. Dynamic Forms
Answer: B
Explanation:
Audience targeting is a page layout feature that allows admins to create different versions of a Lightning page for different audiences, such as user profiles, roles, or permissions. Audience targeting can be used to control the visibility of the entire page or specific components on the page, such as tabs, fields, or sections. Audience targeting can help create personalized and relevant experiences for different types of users, and reduce the need for multiple page layouts1.
Audience targeting is the most suitable feature for the UX Designer to use in this case, because it can help them customize the Order record page layout for internal and external users, without creating separate page layouts. For example, the UX Designer can use audience targeting to show or hide certain fields, sections, or tabs based on the user's profile or permission set. This way, the UX Designer can ensure that each user sees only the information that is relevant and appropriate for them.
Field-level security is a feature that allows admins to restrict the access and editability of fields for different users, based on their profiles or permission sets. Field-level security can help protect sensitive or confidential data, and enforce data quality and integrity. However, field-level security does not affect the visibility of fields on the page layout, only the access and editability. Field-level security also does not apply to other components on the page, such as tabs or sections2.
Dynamic forms is a feature that allows admins to add, group, and reorder fields and sections on a Lightning page using the Lightning App Builder. Dynamic forms can help create flexible and dynamic page layouts that can adapt to different contexts and scenarios. Dynamic forms also support visibility rules, which can be used to show or hide fields or sections based on filters or conditions. However, dynamic forms are not available for all standard objects, and they do not support audience targeting. Dynamic forms also do not affect the visibility of other components on the page, such as tabs34.
References: 1: Audience Targeting for Lightning Pages 2: Field-Level Security | Salesforce Security Guide - Salesforce Developers 3: Dynamic Forms Tips and Considerations - Salesforce 4: Salesforce Dynamic Forms:
Overview & Deep Dive Tutorial
NEW QUESTION # 99
A UX Designeris analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?
- A. Add a description under the topic label further describing each topic.
- B. Add a description displayed onmouse hover further description each topic.
- C. Select and upload images that represent each featured topic.
- D. Select and upload SVG Icons that represent each featured topic.
Answer: C
Explanation:
Explanation
The UI configuration that should be used to further individualize each featured topic is to select and upload images that represent each featured topic. This option allows the UX Designer to customize the appearance of the Featured Topic component and make it more visually appealing and engaging for the users. The images can help to convey the meaning and relevance of each topic and attract the users' attention. The images can also create a consistent and branded look for the Experience Cloud site.
References:
: Featured Topic Component
: Customize the Featured Topic Component
This allows users to easily distinguish between different topics and quickly scan for relevant topics. Salesforce documentation on the Featured Topics component states that "You can add a description for each featured topic, which appears in the user interface below the topic label" [1].
[1] https://help.salesforce.com/articleView?id=knowledge_articles_sites_featured_topic.htm&type=5
NEW QUESTION # 100
A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.
Which technique should be used?
- A. User Test
- B. Cognitive Walkthrough
- C. Card Sorting
- D. Tree Testing
Answer: C
Explanation:
Card sorting is a technique that helps UX designers understand the mental model of users and how they organize information into categories. Card sorting involves giving users a set of cards, each with a piece of information or a feature, and asking them to sort them into groups that make sense to them. The designer can then analyze the results and identify patterns, similarities, and differences among the users' categorizations.
Card sorting can help the designer suggest a suitable architecture for the new internal community, based on how the employees think about the site's content and functionality. Card sorting can be done in person or online, using tools like OptimalSort or UserZoom1. References:
* [Salesforce Certified User Experience Designer Exam Guide], Section 2.1: Conduct user research
* [UX Designer Certification Prep: User Research], Unit 3: User Research Methods
* [Prepare for Your UX Designer Credential], Trailmix: User Research
* [Card Sorting: A Definitive Guide]1
NEW QUESTION # 101
Cloud Kicks's development team is working on the build of anew custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?
- A. SLDS Validator extension for VS Code
- B. Keep the SLDS Stylesheet open for reference
- C. Install SLDS creator from AppExchange
- D. Salesforce Developer Console should beused instead
Answer: A
Explanation:
Explanation
The SLDS Validator extension for VS Code is a tool that simplifies working with the Salesforce Lightning Design System (SLDS) in Aura and Lightning components. It provides code completion, syntax highlighting, and validation with recommended tokens and utility classes. It also scans the markup and validates it against a database of guidelines, tips, and best practices extracted from the SLDS documentation. It offers suggestions on how to improve the code and avoid conflicts with SLDS12. References: SLDS Validator - Visual Studio Marketplace, SLDS Validator for VS Code - Lightning Design System
NEW QUESTION # 102
A UX Designer wants to plan and communicate the intended page layouts of a community portal.
Which tool should they use?
- A. Process Flows
- B. Personas
- C. Journey Mapping
- D. Wireframes
Answer: D
Explanation:
The tool that the UX Designer should use to plan and communicate the intended page layouts of a community portal is wireframes. Wireframes are low-fidelity sketches or diagrams that show the basic structure, content, and functionality of a web page or app screen. Wireframes help the UX Designer to visualize the layout of the portal, arrange the elements according to their importance and relevance, and communicate the design concept to the stakeholders and developers. Wireframes are one of thelearning objectives for the Salesforce User Experience Designer certification 1. References: [Wireframes - Lightning Design System]
https://careerfoundry.com/en/blog/ux-design/website-app-wireframe-examples/
NEW QUESTION # 103
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