Pass Your Next C_FSM_2211 Certification Exam Easily & Hassle Free [Q10-Q32]

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Pass Your Next C_FSM_2211 Certification Exam Easily & Hassle Free

Free SAP C_FSM_2211 Exam Question Practice Exams


SAP C_FSM_2211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Explain the basic concept of Crowd service
  • Explain the features of mobile Field Service Management application and know how to accept
Topic 2
  • Know the main architectural components as well as the basic features of the administration module
  • Explain the entire end-to-end execution steps starting from consumer self-service
Topic 3
  • Mobile SAP Field Service Management application
  • Know the advantages of using business rules and how to apply them for different use cases
Topic 4
  • Explain where to find analytic reports in SAP Field Service Management
  • Outline the features of Planning and Dispatching and know how to create and assign a service call
Topic 5
  • Outline the use cases of Smartforms and how to create and use them
  • Explain the basic concepts of integration between SAP Field Service Management

 

NEW QUESTION # 10
What needs to be done to create a moment set? Note: There are 3 correct answers to this question.

  • A. Create Moment
  • B. Create Moment set
  • C. Create Item and assign it
  • D. Setup Business rule
  • E. Create and assign QR code

Answer: A,B,E


NEW QUESTION # 11
How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note:
There are 3 correct answers to this question.

  • A. Create custom business rules.
  • B. Adjust cloud account settings.
  • C. Configure checkout workflow steps.
  • D. Enable company settings.
  • E. Activate permissions.

Answer: C,D,E


NEW QUESTION # 12
What object corresponds to the service call in ERP? Choose the correct answer

  • A. Service Contract
  • B. Service Order
  • C. Quotation
  • D. Sales Order

Answer: B


NEW QUESTION # 13
What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.

  • A. Menu icons
  • B. Portal logo
  • C. Landing page
  • D. Portal background image
  • E. Main and accent colors

Answer: B,D,E


NEW QUESTION # 14
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.

  • A. Query
  • B. Object type
  • C. Sample chart
  • D. Data transfer object (DTO)

Answer: A,D


NEW QUESTION # 15
What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

  • A. Ticket routing rules
  • B. Automated scheduling
  • C. Customer self-service
  • D. Service level agreement

Answer: B,C


NEW QUESTION # 16
What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

  • A. From the activity menu by creating a manual entry
  • B. From the Equipment menu after checkout
  • C. From the activity record after the workflow step is set to Finished
  • D. From the Home page menu by creating a manual entry
  • E. From the Efforts menu by selecting the activity object type

Answer: A,D,E


NEW QUESTION # 17
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.

  • A. Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
  • B. Set REPORTDATA UI Permission to VISIBLE.
  • C. Allow browser cookie settings to accept sapbusinessobjects.cloud.
  • D. Delete recent browser history and cookies.

Answer: A,C


NEW QUESTION # 18
Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

  • A. Edit Smartform templates.
  • B. Define service workflows.
  • C. Perform system monitoring.
  • D. Maintain session configuration.

Answer: B,D


NEW QUESTION # 19
As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

  • A. Delete
  • B. Close
  • C. Release
  • D. Review
  • E. Approve

Answer: A,D,E


NEW QUESTION # 20
Which actions can you use in a Business Rule configuration? Note: There are 3 correct answers to this question.

  • A. Create Requirement
  • B. Delete Report
  • C. Delete Object
  • D. Create Object
  • E. Build Query

Answer: A,C,D


NEW QUESTION # 21
How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

  • A. By territory
  • B. By type
  • C. By skill
  • D. By group

Answer: B,C


NEW QUESTION # 22
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.

  • A. It is used to hide a Smartform from the mobile device.
  • B. It is used to change Smartform mode from development to active.
  • C. It is used to hide specific chapters.
  • D. It is used to hide specific elements.

Answer: C,D


NEW QUESTION # 23
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

  • A. Use pre-assembled reports.
  • B. Modify an existing query or create a new query.
  • C. Import queries.
  • D. Use pre-assembled queries.

Answer: B,D


NEW QUESTION # 24
What are some of the main security characteristics of the SAP Field Service Management mobile app? Note:
There are 2 correct answers to this question.

  • A. Advanced perimeter security
  • B. OAuth token for login-free access
  • C. SSL-secured communication
  • D. Full backup protection of customer data

Answer: C,D


NEW QUESTION # 25
What are the benefits of using activity feedback? Note Generate checklist reports for the customer.

  • A. Assist technicians to capture resolutions.
  • B. There are 2 correct answers to this question.
  • C. Assist technicians to record time and materials.
  • D. Generate QA reports with the captured data.

Answer: B,D


NEW QUESTION # 26
Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

  • A. Manage master data in an ERP system.
  • B. Import data from external systems.
  • C. Create new data object records.
  • D. Query data for reporting purposes.
  • E. Export data for backup and archiving.

Answer: B,C,E


NEW QUESTION # 27
In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note: There are 2 correct answers to this question.

  • A. Description
  • B. Revision
  • C. Language
  • D. State

Answer: C,D


NEW QUESTION # 28
How would a field service technician update the service assignment status?

  • A. By adding a checklist
  • B. By navigating to the address on the service assignments
  • C. By opening the service assignments
  • D. By setting the relevant workflow step

Answer: D


NEW QUESTION # 29
What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.

  • A. Event
  • B. Variables
  • C. Conditions
  • D. Execution count
  • E. Action

Answer: A,B,C


NEW QUESTION # 30
Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management?
Note:There are 2 correct answers to this question.

  • A. Hardware redundancy control
  • B. SSL-Encrypted cloud communication
  • C. Sophisticated Cloud Service Firewall
  • D. Outage Protection

Answer: B,C


NEW QUESTION # 31
How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees?
Choose the correct answer.

  • A. By giving service technicians the ability to schedule the additional training
  • B. By adopting your workforce to accommodate for workers shifting perspectives
  • C. By helping Employees learn more about next generation technologies
  • D. By giving service technicians the ability to register for upcoming certifications

Answer: A


NEW QUESTION # 32
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