Exam Code: MB2-718J
Exam Name: Microsoft Dynamics 365 for Customer Service (MB2-718日本語版)
Updated: Oct 30, 2026
Q & A: 90 Questions and Answers
MB2-718日本語 Free Demo download
Wasting rest time on inefficient review is the real cost of bad materials. PassTorrent respects your calendar: 90 practice questions for the MB2-718日本語 exam that make every scattered ten minutes count, delivered within one minute of purchase in 2026.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 for Customer Service |
| Exam Number: | MB2-718 |
| Related Certifications: | Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) |
| Passing Score: | 700 (out of 1000) |
| Available Languages: | French, English, Chinese (Simplified), Portuguese (Brazil), German, Japanese, Spanish |
| Exam Format: | Drag and drop, Best answer, Multiple choice, Case study |
| Exam Price: | 165 USD (varies by region) |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | Retired (no longer active) |
| Real Exam Qty: | 40-60 |
| Recommended Training: | Microsoft Learn Dynamics 365 Customer Service learning paths |
| Exam Registration: | Microsoft Credentials Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or in-person at authorized testing centers |
| Pre Condition: | No formal prerequisites required; recommended experience with Microsoft Dynamics 365 Customer Service and CRM concepts |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb2-718/ |
| Section | Objectives |
|---|---|
| Topic 1: Manage cases and service requests | - Service level management
|
| Topic 2: Omnichannel and service automation | - Service automation tools
|
| Topic 3: Reporting and analytics | - Customer service reporting
|
| Topic 4: Configure Microsoft Dynamics 365 for Customer Service | - Set up and configure customer service applications
|
| Topic 5: Knowledge management | - Knowledge base configuration
|
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The MB2-718日本語 exam is a Microsoft certification exam covering the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) syllabus shown above. It forms part of these credential paths: Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230). Most candidates are working people studying around jobs and families, which is why PassTorrent built its 90 practice questions for fragmented schedules — PDF, Desktop Test Engine, and Online Test Engine formats included.
Online proctored or in-person at authorized testing centers Register for the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam through these official channels:
Once your date is confirmed, your PassTorrent practice questions arrive by email within 1 minute, so the study clock starts immediately.
The official Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) outline divides the exam into 5 domains, the largest being Knowledge management, Configure Microsoft Dynamics 365 for Customer Service, and Reporting and analytics. The full list is in the topics section above, and PassTorrent's 90 practice questions address every domain in it.
Registration for the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam costs 165 USD (varies by region), and the passing score is 700 (out of 1000). Retaking means paying the fee again, so check your level with the PassTorrent engines before you commit to a date.
Everything needed to start the minute your order arrives: 90 practice questions for the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Also included: a free demo, 365 days of free updates, a 50% renewal discount afterward, unlimited installations, and remote installation guidance from professional IT staff if you need it.
Microsoft recommends these training resources for the Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam:
Reinforce the training with the 90 practice questions from PassTorrent — short, frequent sessions fit working schedules better than marathon weekends.
No formal prerequisites required; recommended experience with Microsoft Dynamics 365 Customer Service and CRM concepts Since requirements can change, confirm the current version on the official Microsoft exam page before scheduling.
The Microsoft Dynamics 365 for Customer Service (MB2-718日本語版) exam contains 40-60 with a limit of 120 minutes. That is tight pacing — rehearse it in the PassTorrent Desktop Test Engine's timed mode until it feels natural.

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Correct Answer: A 🗳️
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