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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Which of the following is explicitly considered as a force in Porter's five forces model?

A) Bargaining power of buyers.
B) Internal business processes.
C) Rivalry between suppliers.
D) Government legislation.

2. The following is a list of statements concerning investigation techniques.
a.Questionnaires are an effective way of developing rapport with the business users.
b.Workshops are an effective way of obtaining user buy-in and acceptance.
c.Protocol analysis involves following a user for a period to find out what they do.
d.Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?

A) Statements c and d are incorrect, statements a and b are correct.
B) Statements a and d are incorrect, statements b and c are correct
C) Statements b and c are incorrect, statements a and d are correct.
D) Statements a and c are incorrect, statements b and d are correct.

3. Which of the following types of activity help identify the KPI's of an organisation?

A) The monitoring activities.
B) The control activities.
C) The planning activities.
D) The doing activities.

4. When are workshops especially valuable?

A) When time and budget are constrained.
B) When a geographically dispersed set of users needs to be consulted.
C) When all stakeholders are agreed on the way forward.
D) When suitably sized rooms are available.

5. An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

A) Questionnaires.
B) Document analysis.
C) Special purpose records.
D) Interviewing.

Solutions: