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BlackBerry 10 Support Specialist Sample Questions:

1. From the BlackBeriy 10 (BB10) handheld, where can a list of places to aid in understanding an error message be found?

A) Settings > General > Support
B) Help > Support
C) Settings > Help > Support
D) Options > Help > Support

2. Which of the following would cause a new sent message to have a clock instead of a check mark?

A) The Wi-Fi or cellular radios are not connected to the network
B) The email message was filed
C) An incorrect recipient email address was included
D) The email message was saved as a draft

3. A user is unable to delete an application. What steps must be followed?

A) Click on the trash icon, in accounts.
B) Hold the screen, then click the Trash icon
C) Goto Options-> Security-> Application permissions.
D) Hold the screen, then click on any icon.

4. Where should an end user be directed to look for a mandatory corporate application on their BlackBerry device?

A) Set up application
B) Applications panel in the corporate perimeter
C) Settings Menu
D) Personal perimeter

5. A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?

A) The device radio is not enabled and provisioned.
B) The mobile network radio is not enabled and account is not provisioned.
C) The airport mode is not enabled.
D) The NFC radio is not enabled.

Solutions: