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Cisco 642-832 : Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)
Exam Code: 642-832
Exam Name: Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)
Updated: Sep 28, 2026
Q & A: 70 Questions and Answers
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Cisco 642-832 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Layer 2 Technologies | - Spanning Tree Protocol (STP)
|
| Topic 2: Infrastructure Services and Maintenance | - IP Services Connectivity
|
| Topic 3: IP Services | - NAT and ACL Issues
|
| Topic 4: Layer 3 Routing Technologies | - EIGRP Troubleshooting
|
Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:
Question #1
Refer to the shown below. %PIX|ASA-3-105010: (Primary) Failover message block alloc failed * %PIX|ASA-3-106010: Deny inbound protocol src interface_name:dest_address/dest_port dst
interface_name:source_address/source_port * %PIX|ASA-3-106011: Deny inbound (No xlate) string * %PIX|ASA-3-106014: Deny inbound icmp src interface_name: IP_address dst interface_name:
IP_address (type dec, code dec) * %PIX-3-107003: RIP: Attempted reference of stale data encountered in function, line: line_num * %PIX|ASA-3-109010: Auth from inside_address/inside_port to outside_address/outside_port failed (too
many pending auths) on interface interface_name. * %PIX|ASA-3-109013: User must authenticate before using this service * %PIX|ASA-3-109016: Can't find authorization ACL acl_ID for user 'user' * %PIX|ASA-3-109018: Downloaded ACL acl_ID is empty * %PIX|ASA-3-109019: Downloaded ACL acl_ID has parsing error; ACE string * %PIX|ASA-3-109020: Downloaded ACL has config error; ACE * %PIX|ASA-3-109023: User from source_address/source_port to dest_address/dest_port on interface
outside_interface must authenticate before using this service. What statement is correct regarding the output shown in the graphic?
- A. These two log messages will not have a severity level. They are not errors but are just informational messages.
- B. These messages regarding interface status are normal output and will always be displayed when you exit config mode.
- C. The first log message is an error message with a severity level of 3.
- D. The second message would be shown if the logging console warning command had been issued.
- E. The first log message is categorized as a warning message.
Correct Answer: C π³οΈ
Question #2
Topic 6, Ticket 4 : BGP Neighbor
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
implementations. This involved changing the configuration on one or more of the devices. You will be
presented with a series of trouble tickets related to issues introduced during these configurations.
Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Client is unable to ping IP 209.65.200.241
Correct Answer:
Solution Steps need to follow as below:
When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 ipconfig ----Client will be receiving IP address 10.2.1.3
IP 10.2.1.3 will be able to ping from R4 , R3, R2, R1
Look for BGP Neighbourship Sh ip bgp summary ----- No O/P will be seen
Check for interface IP & ping IP 209.65.200.225 ---- Reply will be received from Webserver interface
Look for peering IP address via sh run on R1 interface serial 0/0/1
Since we are receiving icmp packets from Webserver interface on R1 so peering IP address under router BGP is configured wrong IP but with correct AS nos.
Change required: On R1 under router BGP Change neighbor 209.56.200.226 remote-as 65002 statement to neighbor 209.65.200.226 remote-as 65002
So in ticket Answer to the fault condition will be as below for
Question #3
Topic 13, Ticket 11 : IPV6 OSPF
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches The company has created the test bed shown in the layer 2 and layer 3 topology exhibits. This network consists of four routers, two layer 3 switches and two layer 2 switches. In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process
number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Correct Answer:
Solution Steps need to follow as below:
When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 ipconfig ----Client will be receiving IP address 10.2.1.3
From Client PC we can ping 10.2.1.254....
But IP 10.2.1.3 is able to ping from R4, R3, R2, R1.
Since the problem is R1 (2026::111:1) is not able to ping loopback of DSW1 (2026::102:1).
Kindly check for neighbourship of routers as IPV6.... As per design below neighbourship should be present for IPV6 R1 ---R2 --- R3 --- R4--- DSW1 & DSW2 ----- Neighbourship between devices of IPV6
R2 IPV6 OSPF neighbourship is with R1
R3 IPV6 OSPF neighbourship is with R4
As per above snapshot we cannot see IPV6 neighbourship between R2 & R3 when checked interface configuration ipv6 ospf area 0 is missing on R2 which is connected to R3
Change required: On R2, IPV6 OSPF routing, Configuration is required ipv6 ospf 6 area 0 under interface serial 0/0/0.23
So in ticket Answer to the fault condition will be as below for
Question #4
Refer to the configuration statements shown in the graphic above. R1(config)#access-list 199 permit tcp host 10.1.1.1 host 172.16.1.1 R1(config)#access-list 199 permit tcp host 172.16.1.1 host 10.1.1.1 R1(config)#end R1#debug ip packet 199 detail Which statement reflects what the effect is of this configuration sequence?
- A. These commands turn on debug ip packet only for packets between hosts 10.1.1.1 and 172.16.1.1.
- B. These commands will only work when you specify only one host rather than two.
- C. These commands will generate an error message because you cannot use an access list with any debug commands.
- D. These commands will have no effect at all. The debug ip packet command will work as normal and display info for all IP packets.
Correct Answer: A π³οΈ
Question #5
Topic 10, Ticket 8 : Redistribution of EIGRP to OSPF
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary. Recently the implementation group has been using the test bed to do a `proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be
presented with a series of trouble tickets related to issues introduced during these configurations.
Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Client is unable to ping IP 209.65.200.241
Correct Answer:
Solution Steps need to follow as below:
When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 ipconfig ----Client will be receiving IP address 10.2.1.3
IP 10.2.1.3 will be able to ping from R4 , but cannot ping from R3, R2, R1
This clearly shows problem at R4 since EIGRP is between DSW1, DSW2 & R4 and OSPF protocol is running between R4, R3, R2, R1 so routes from R4 are not propagated to R3, R2, R1
Since R4 is able to ping 10.2.1.3 it means that routes are received in EIGRP & same needs to be advertised in OSPF to ping from R3, R2, R1.
Need to check the routes are being advertised properly or not in OSPF & EIGRP vice-versa.
From above snap shot it clearly indicates that redistribution done in EIGRP is having problem & by default all routes are denied from ospf to EIGRP... so need to change route-map name.
Change required: On R4, in redistribution of EIGRP routing protocol, we need to change name of route-map to resolve the issue...
So in ticket Answer to the fault condition will be as below for
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