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Exam Code: Energy-and-Utilities-Cloud
Exam Name: Salesforce Energy and Utilities Cloud Accredited Professional Exam
Updated: Sep 21, 2026
Q & A: 79 Questions and Answers
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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Energy and Utilities Cloud Accredited Professional Exam |
| Exam Number: | Energy-and-Utilities-Cloud |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple choice, Multiple select |
| Certificate Validity Period: | No expiration |
| Related Certifications: | Salesforce Energy and Utilities Cloud Accredited Professional |
| Passing Score: | 65% |
| Available Languages: | English |
| Exam Price: | USD 150 |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or in-person at a testing center via Webassessor platform |
| Pre Condition: | Salesforce recommends hands-on experience with Energy and Utilities Cloud implementation |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Meter and Usage Management | 20% | - Service point and premise management - Meter lifecycle management - Usage data processing and analytics - Meter data integration |
| Topic 2: Service and Support Processes | 20% | - Service order and work order management - Customer engagement and self-service portals - Case management for utilities - Outage management and restoration processes |
| Topic 3: Energy and Utilities Cloud Data Model | 20% | - Meter data management - Standard and custom objects for Energy and Utilities Cloud - Account and contact model for utilities - Data relationships and hierarchies |
| Topic 4: Energy and Utilities Cloud Configuration | 25% | - Customizing page layouts and record types - Setting up Energy and Utilities Cloud - Integration with other Salesforce products - Configuring industry-specific features |
| Topic 5: Energy and Utilities Cloud Overview | 15% | - Industry overview and business challenges - Energy and Utilities Cloud features and capabilities - Key use cases for utilities companies |
At present, the Energy-and-Utilities-Cloud exam's passing score is 65%, and registration costs USD 150. Since failing means registering again at full price, thorough preparation is the economical choice — and Salesforce can revise both figures, so confirm them officially before booking.
The Salesforce Energy and Utilities Cloud Accredited Professional blueprint is built around these main domains:
Additional domains appear in the full official outline — our bank covers them all.
Honored in writing. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. You may also exchange your product for two others of equal value at no charge.
By a professional group with dedicated contribution — experienced engineers and educators in this industry who compile every Energy-and-Utilities-Cloud question and verify every answer across the Salesforce Energy and Utilities Cloud Accredited Professional objectives. Maintenance is continuous: as new technology standards and knowledge emerge, revisions follow, and each updated version is sent to your mailbox immediately, free for 365 days, with a 50% renewal discount for further partnership. Privacy is protected by principle — your information is classified and never sold or shared, so no one will call you to sell something after our cooperation. And preferential terms — bundle discounts on the three versions, irregular coupons, little gifts — thank you for your trust in return.
Salesforce publishes these prerequisites for the Salesforce Energy and Utilities Cloud Accredited Professional: Salesforce recommends hands-on experience with Energy and Utilities Cloud implementation.
Verify the current requirements on the official certification page.
Upon successful payment, our system automatically sends the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact support. Updates are part of our long-term partnership: whenever anything changes in the Energy-and-Utilities-Cloud bank, the updated version goes to your mailbox immediately, free for 365 days, and further partnership continues at half price. Installations are unlimited throughout.
Per the latest exam information, the Energy-and-Utilities-Cloud exam contains 60 questions with 90 minutes minutes to complete them. The PC Test Engine lets you simulate a full test event under these conditions to check your progress.
An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?
Correct Answer: D 🗳️
Explanation: Only visible for PassTorrent members. You can sign-up / login (it's free).
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?
Correct Answer: A 🗳️
Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?
Correct Answer: D 🗳️
Explanation: Only visible for PassTorrent members. You can sign-up / login (it's free).
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What ' s one area the consultant should consider for process improvement?
Correct Answer: C 🗳️
An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?
Correct Answer: A,D 🗳️
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