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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. IBM Sterling OM provides a single order repository that enables a user tomodify, update or track all orders real-time for what type of channel?

A) Call Center
B) Field Sales
C) Retail Store
D) Any combination of channels.

2. IBM Sterling Order Management was built for multi-enterprise business processes in which of the following business models?

A) B2C
B) B2B, B2C, B2B2B, B2B2C
C) B2B, B2C
D) B2B

3. Why do prospects need enterprise strength CPQ solution?

A) All of the above.
B) Sales reps are too aggressive in their discounting.
C) Homegrown tools are expensive to maintain and spreadsheet solutions are always out
of date.
D) Sales reps do not know the products well and require help in recommending the best product that fit theirprospects needs.

4. What types of changes CANNOT be done in the CPQ on Cloud deployment mode?

A) Interfaces to 3rd party software packages.
B) Extend DB
C) UI stylesheets
D) Configuration of foundation and channels.

Solutions: