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Facebook 600-101 Exam Syllabus Topics:

Facebook Certified Community Manager Sample Questions:

Question 1

A local art museum decides to launch an invite-only community for people who purchased a museum membership. The community manager needs to create a report about the group's first month and wants to focus specifically on engagement.
Which two KPIs should the community manager include in the first report about the group? (Choose 2)

A. Members who invited friends
B. New members over time
C. Number of comments
D. Posts created by administrators

Question 2

There's an online community that primarily supports single parents. The leadership team notices more parent narratives of isolation. One of the top priorities of the community is to connect parents who are geographically close.
What can the community manager do to help create connections between lonely parents?

A. Organize a week-long online summit to focus on helping overcome isolation.
B. Publish a post asking members to provide their address in the comments.
C. Create content encouraging offline gatherings, with graphics of local landmarks.
D. Host an online meeting room for members that remains open 24/7.

Question 3

A jewelry brand has a Facebook Page it uses to attract people to its website.
The community manager regularly selects top performing organic posts to be repurposed into creative for paid ads on Facebook.
The community manager has the following pieces of content: Post type Reach Engagement Website clicks Conversion rate Livestream 15,745 5,432 805 5%
Image 7,998 2,362 799 10%
Poll 4,770 1.520 175 3.6%
Video 10,523 5,480 429 4%
Which piece of content should the community manager expect to perform best in an initial advertising campaign?

A. The video
B. The poll
C. The image
D. The livestream

Question 4

A community manager runs a Facebook Page for a global banking organization. This is an established group with clear guiding principles and internal escalation protocols. A community member comments on a recent post to threaten the organization unless the member receives a resolution to a recent problem.
Which step should the community manager take?

A. Delete the comments and ban the community member from the Page
B. Open a conversation with the community member and discuss their concerns
C. Call the local authorities immediately to report the threat
D. Raise the issue to the most relevant point of contact internally

Question 5

The community manager of a nonprofit contacts local government officials with an idea for an elderly-only fitness park in a local green space.
The community manager needs to provide evidence to the nonprofit that will help it to build relationships with potential government partners.
Which two proactive tactics should the community manager use in this situation? (Choose 2)

A. Run ads across digital platforms that ask for feedback on the park idea
B. Monitor elderly-only audiences on social media for outdoor recreational conversations
C. Create a poll for the community to assess interest in the park and report findings to the nonprofit
D. Put a sign in the green space asking for the fitness park to be built and share it on social media

Solutions: