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ServiceNow CIS-HR : Certified Implementation Specialist-Human Resources
Exam Code: CIS-HR
Exam Name: Certified Implementation Specialist-Human Resources
Updated: Oct 15, 2026
Q & A: 130 Questions and Answers
CIS-HR Free Demo download
In 2026, flexibility matters as much as content: college students, working professionals, and busy parents all prepare differently. PassTorrent meets that reality for the CIS-HR exam with 130 practice questions available in PDF, PC test engine, and online formats you can use whenever a free moment appears.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Real Exam Qty: | 60-70 |
| Certificate Validity Period: | 2 years (requires recertification) |
| Exam Price: | $150 USD |
| Available Languages: | English |
| Related Certifications: | ServiceNow Certified System Administrator |
| Exam Duration: | 120 minutes |
| Passing Score: | 70% |
| Exam Format: | Multiple choice, Multiple select |
| Sample Questions: |  |
| Exam Way: | Online proctored exam through ServiceNow exam vendor (PSI) |
| Pre Condition: | ServiceNow Certified System Administrator certification is strongly recommended |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist/hr.html |
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HR Case Management | 25% | - HR Case Metrics and Reporting - HR Case Creation and Assignment - Case Templates and Quick Actions - HR Case Lifecycle |
| Topic 2: Employee Record Management | 20% | - Employee Service Center - Onboarding/Offboarding Processes - Employee Documents and Signatures - Employee Data Model |
| Topic 3: Designer Integration | 25% | - Configurable Workspace Integration - Integration with HCM Systems - Employee Readiness using Workforce Dimensions |
| Topic 4: Core Configuration | 30% | - HR Service Administration - HR Service Catalog Configuration - Virtual Agent for HR - HR Document Generation |
Frequently Asked Questions About Our CIS-HR Material
The ServiceNow Certified Implementation Specialist-Human Resources exam contains 60-70 questions, and you will have 120 minutes minutes to complete them. Rehearsing with the same volume of questions under a timer builds the pacing habits that make exam day feel familiar.
The interactive test engine recreates the structure and pressure of the real testing experience, with the questions and verified answers presented the way you will see them on exam day. Working in that environment trains your timing and concentration, so nothing about the real CIS-HR exam feels unfamiliar.
This package includes 130 practice questions for the ServiceNow Certified Implementation Specialist-Human Resources exam. Every answer is verified by an experienced team of experts who review the question bank regularly, so you can rely on what you study.
The ServiceNow Certified Implementation Specialist-Human Resources exam is scored on a scale where 70% is required to pass, and the official exam fee is $150 USD.
ServiceNow Certified System Administrator certification is strongly recommended
You can confirm the current eligibility requirements on the official CIS-HR exam page before you register.
Yes. The PDF version can be printed and read whenever you have a free moment, while the PC test engine and online version let you practice on a computer or smartphone wherever you are. Whether your study time comes early in the morning or in short breaks between commitments, the material adapts to your day instead of the other way around.
The ServiceNow Certified Implementation Specialist-Human Resources practice questions are organized around the official exam objectives. Key topics include:
- HR Case Management (25%)
- Designer Integration (25%)
- Employee Record Management (20%)
Focusing on the core topics first keeps your preparation efficient instead of scattered.
The ServiceNow Certified Implementation Specialist-Human Resources exam requires a score of 70% to pass, and the official registration fee is $150 USD. Knowing both numbers up front helps you plan your preparation budget realistically.
ServiceNow Certified Implementation Specialist-Human Resources Sample Questions:
Question #1
What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed?
Choose 2 answers
- A. System admin can view HR Cases and confidential profile information
- B. System Admin can still grant scoped HR roles
- C. HR has control over further HR configurations
- D. Confidential HR data is only accessible to users with an HR role
Correct Answer: B,C 🗳️
Question #2
Which option allows a user to make a copy of a campaign in HR Service Delivery?
- A. Update Campaign
- B. Copy Campaign
- C. Clone Campaign
- D. User Campaign
Correct Answer: B 🗳️
Explanation: Only visible for PassTorrent members. You can sign-up / login (it's free).
Question #3
What is the purpose of Journey designer?
- A. It passes information from the lifecycle event case to a child case or task
- B. It manages the dependencies of activities within an activity set.
- C. It tracks the progress of Lifecycle Events and Onboarding Cases using the dashboards.
- D. It combines Lifecycle Event cases and Journey Accelerator action plans.
Correct Answer: D 🗳️
Explanation: Only visible for PassTorrent members. You can sign-up / login (it's free).
Question #4
What role, at a minimum, is required to configure an HR integration source?
- A. Integrations Admin [sn_hr_integrations.admin]
- B. HR Admin [sn_hr_core.admin]
- C. HR Basic [sn_hr_core.basic]
- D. HR Manager [sn_hr_core.manager]
Correct Answer: A 🗳️
Explanation: Only visible for PassTorrent members. You can sign-up / login (it's free).
Question #5
If the Applies to all services box is not checked on the COE ACL Configuration record what additional configurations must be made to the record ' ?
- A. No additional configurations are needed
- B. More man one group must be added to the Groups list
- C. At least one HR Service must be selected for the Services list
- D. An Applies when condition must be created for each Service
Correct Answer: C 🗳️
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