Microsoft AB-620 : Designing and Building Integrated AI Agent Solutions in Copilot Studio

AB-620 real exams

Exam Code: AB-620

Exam Name: Designing and Building Integrated AI Agent Solutions in Copilot Studio

Updated: Jul 22, 2026

Q & A: 101 Questions and Answers

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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and configure agent solutions30–35%- Configure agent foundations
  • 1. Define topics, triggers, and conversation flows
  • 2. Configure knowledge sources and data connections
  • 3. Set up environment variables and configuration settings
  • 4. Design agent identity, personality, and instructions
- Plan an agent solution
  • 1. Evaluate security, compliance, and data privacy considerations
  • 2. Plan channels and deployment options
  • 3. Identify business requirements and use cases
  • 4. Define responsible AI and governance strategy
Topic 2: Build and extend agents in Copilot Studio40–45%- Implement advanced capabilities
  • 1. Customize models and prompt engineering
  • 2. Implement computer-use and advanced action agents
  • 3. Configure retrieval-augmented generation (RAG)
  • 4. Add tools, actions, and automation
- Develop agent flows and logic
  • 1. Create and modify conversation flows
  • 2. Design adaptive cards and user interfaces
  • 3. Use Power Fx expressions and functions
  • 4. Implement conditional logic and branching
- Integrate with services and systems
  • 1. Connect to APIs, custom connectors, and Dataverse
  • 2. Connect to Microsoft 365, Azure, and external enterprise systems
  • 3. Integrate with Microsoft Foundry and MCP servers
  • 4. Implement multi-agent solutions and orchestration
Topic 3: Test, deploy, and manage agents20–25%- Test and validate agent performance
  • 1. Measure accuracy, relevance, and safety
  • 2. Debug and resolve errors or unexpected behavior
  • 3. Create test cases and evaluation datasets
- Deploy and manage agent lifecycle
  • 1. Implement application lifecycle management (ALM)
  • 2. Monitor usage, performance, and health
  • 3. Update, version, and retire agents
  • 4. Prepare solutions for deployment

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. Drag and Drop Question
A company has an Azure AI Search vector index that contains enterprise content and wants to use it as a knowledge source for an agent in Copilot Studio.
To meet business needs, the knowledge source must meet the following requirements:
- The agent must connect to the Azure AI Search service.
- The agent must use a supported authentication method for the
connection.
- The agent must ensure answers are grounded using the specified Azure
AI Search index.
You need to connect to Azure AI Search as a knowledge source for the agent.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.


2. Hotspot Question
A team is preparing to evaluate an agent in Copilot Studio before expanding access to additional users.
The team must select an evaluation method that meets the following requirements:
- Use a fixed set of prepared interactions.
- Determine responses against a predefined baseline.
- Support consistent comparison across repeated test runs.
You need to determine the evaluation method that satisfies the evaluation requirements.
Which evaluation method should you select for each requirement? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.


3. Drag and Drop Question
A company is integrating an agent in Copilot Studio into a custom application by using the Microsoft 365 Agents SDK.
- The company has the following requirements for the application:
- The deployment workflow must follow a dependency driven sequence.
- The agent must be published before configuration values are
retrieved.
- End-to-end validation must occur before production deployment.
You need to plan the deployment workflow to integrate the agent.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.


4. An agent calls a flow. The agent requires structured output values to be returned.
The agent receives unexpected or empty values.
You need to configure the agent so that data is exchanged correctly between the agent and the flow.
What should you do?

A) Republish the agent.
B) Change the trigger schema.
C) Review the flow run history.
D) Validate parameter definitions.
E) Add a Parse JSON inside the flow.


5. Drag and Drop Question
A company uses an agent in Copilot Studio in production and requires centralized monitoring for operational visibility and troubleshooting.
The team decides to use Application Insights as the monitoring solution.
An agent activity is not included in the monitoring data.
You need to enable monitoring the agent by using Application Insights.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: Only visible for members
Question # 3
Answer: Only visible for members
Question # 4
Answer: D
Question # 5
Answer: Only visible for members

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