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Exam Code: 642-427
Exam Name: Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)
Updated: Jun 12, 2026
Q & A: 301 Questions and Answers
642-427 Free Demo download
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1. You have just obtained a list of the following options:
-All Patterns -Unassigned DN -Call Park -Conference -Directory Number -Translation Pattern -Call Pickup Group -Route Pattern -Message Waiting -Voice Mail -Attendant Console
What have you selected in order to produce this list?
A) Dialed Number Analyzer
B) Route Plan > Route Plan Report
C) Route Plan > External Route Plan Wizard
D) Control Center > Feature Services
2. How does LLQ ensure that voice traffic is always expedited?
A) The LLQ strict priority queue allows delay-sensitive data such as voice to be dequeued and sent first (before packets in order queue are dequeued), giving delay sensitive data preferential treatment over other traffic.
B) LLQ uses CBWFQ to prioritize voice traffic and dequeue the voice packets so that they can be handled first.
C) The strict priority queue has a higher weight than the queues in CBWFQ. This weight allows the delay sensitive data such as voice to be dequeued and sent first.
D) LLQ adds a strict priority class to CBWQF. The class allows delay-sensitive data such as voice to be dequeued and sent first.
3. Refer to the exhibit.
The output of the show call active voice command shows an ERL level of 25. Which statement about the ERL is true?
A) ERL 25 shows how much echo cancellation has been performed by the echo canceller in the router.
B) The ERL level is the absolute sum of OutSignalLevel and InSignalLevel, which equals 30. The DSP has an error margin of 5 dB.
C) The correct ERL could not be calculated by the echo canceller. The signal is being reflected with 0 dB loss.
D) The ERL value of 25 is not valid and hence should be ignored; however, the echo canceller is being organized.
4. Refer to the exhibit.
Local 10-digit dialing in the North American Numbering Plan to area code 456 is failing.
Which two changes are needed to enable 10-digit dialing? (Choose two.)
A) Change dial peer 210 to destination-pattern 9456.......
B) Remove the command prefix 456 from dial peer 210.
C) Change dial peer 210 to port 0/0/0:23.
D) Change dial peer 210 to destination-pattern 456.......
5. Refer to the exhibits.



The gateway CSS for inbound calls is configured using internal. CSS, which contains all the directory number partitions for the phones. When a PSTN call that is destined for extension 2001 arrives at the MGCP gateway, the call falls. Use the debug and configuration information in the exhibits to determine what might be causing this issue?
A) The gateway is using partial PRI, which is not supported in MGCP mode.
B) The backhaul link is not open.
C) The MGCP gateway L3 timers need to be increased.
D) The hostname for the gateway does not match the configuration in Cisco Unified Communications Manager.
E) Incoming dial-peer configuration is needed.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A,C | Question # 5 Answer: C |
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