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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The Customer Call Reporter (CCR) server IP address is 192.168.42.100. After installing CCR and creating a Supervisor, what is the correct link for a remote CCR Agent to login?

A) http://192.168.42.100/CCRWebClient
B) http://localhost/CCRWebAgent
C) http://192.168.42.100:8080/inyama/inyama.html
D) http://192.168.42.100:8888
E) https://localhost/CCRWebAgent

2. A customer has a current IP500 using the default extension range of 201-300 for 100 users. The customer just purchased another company that also has an IP500 with 50 users using the default extension range of 201-250. Both sites are using Line Number 1 for their PRI. Both sites have their own block of DIDs. The company is going to create an SCN between the two sites. Both sites will dial their customers over their local PRI and the SCN will be used only to dial each other internally.

A) Answer Pending

3. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The phone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone or you can use a .wav file.
B) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone but cannot use a .wav file.
C) The phone display message cannot be changed. The prompt is not recordable by user.
D) The phone display message cannot be changed. The prompt is recordable by user by phone but cannot use a .wav file.
E) The phone display message cannot be changed. The prompt is recordable by user by phone or you can use a .wav file.

4. A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?

A) System Status Application
B) IP Office Monitor
C) Voicemail Pro Client
D) SNMP
E) SMDR

5. Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)

A) Development Tracing
B) Snapshot
C) Selective View
D) Resource View
E) Continuous Log

Solutions: